Einleitung

If your HP ElitePad 1000 G2 (model HSTNN-C78C) touch screen isn’t responding to inputs intermittently or entirely, use this guide to replace the display assembly.

Before using this guide, refer to our troubleshooting page for an unresponsive touch screen as replacement my not be necessary. Make sure to clean the screen as dirt, and small amounts of moisture can interfere with the functionality of the touch screen. Make sure to restart the tablet as a minor software glitch may cause the screen to freeze up.

In the case of a shattered glass display use the following guide as a reference before continuing with this guide.

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    • Before disassembling the tablet: make sure the tablet is off, disconnect the power cord from the tablet, and disconnect all external devices from the tablet.

    • Using a Phillips #00 screwdriver, remove the two Phillips PM 1.4×3.2mm screws located next to the charging port.

    have a safe place to save the 8 tiny screws. the screwdriver will need a thin shaft to get inside the holes.

    Teddy Sam -

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    • Place the suction cup on the lower right corner of the tablet display glass, making sure to place the suction cup inside the edges of the border of the display glass.

    • Insert a plastic pick in between the display and the tablet case. Then use a plastic removal tool to separate the display further.

    • Pull on the suction cup while using the prying tool to separate the display from the tablet.

    • Gently lift the display from the tablet in order to avoid damaging the cables.

    Might want to use the spudger tool to pry the screen up. We had difficulty using the pry tool. to pull up the screen.

    Cameron Gow -

    display is held to the base by 3 magnetized tips on the right edge and 4 on the bottom edge (charging port) of the display. the ones on the right are at the center and at each corner before the display curves. on the bottom edge, 2 are at the corners and the other 2 are 1.5” inward. the top and left edges are friction tips. prying along the edges releases the magnetic tips from the base.

    Teddy Sam -

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    • To disconnect the cables, use the spudger tool to gently pull back on the black tab located on the side of the connector while gently pulling the cable.

    • Release the zero insertion force (ZIF) connector to which the TouchScreen cable is attached, and then disconnect the TouchScreen cable from the system board.

    Need to Add the spudger tool and differentiate between the black spudger tool and the blue plastic pry tool.

    Cameron Gow -

    When disconnecting the cables we found that the wording “ push the tab” was confusing. We had to pull up the black tab for the ribbon cables to disconnect.

    Cameron Gow -

    i didn’t know what a spudger tool was but didn’t find any black tab to push or pull. both of my cables were taped on the bottom and top. they also had adhesive on the bottoms. i removed the tape, gently lifted the cables away from the silver cover the were stuck to and pulled the cables out from their zif sockets.

    Teddy Sam -

    i figured out how the zif sockets work and am correcting my previous comment. on my unit, the zif sockets are black and the release levers are white. i “opened” the zif sockets by flipping up the white edges that were furthest from the cables. i removed the tape, gently lifted the cables away from the silver cover they were stuck to and pulled the cables out of the zif sockets.

    Teddy Sam -

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    • Release the ZIF connector to which the display cable is attached, and then disconnect the display cable from the system board.

    Here, be sure to include the spudger you’re using.

    Alex Watkins -

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    • Remove the display from the tablet.

    The second shot here is blurry. Do you have a clearer version?

    Alex Watkins -

Abschluss

To reassemble your device, follow these instructions in reverse order.

Jonathan Beasey

Mitglied seit: 09/07/19

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