The dual water windows are on each side of the coffemaker and are transparent plastic with fill level markings. The photo is referring to the filter basket lid referred to in the diagram of parts in the user’s manual, not the dual water windows.
Grab lower end of dual water window and pull up on one side until piece snaps out.
I hate to muscle things off like this suggests. The hinge connection on the right has a small indentation on top that allows the pin on the lid to slip out if you rotate the lid in the opposite direction that this picture shows.
The dual water windows are on each side of the coffemaker and are transparent plastic with fill level markings. The photo is referring to the filter basket lid referred to in the diagram of parts in the user’s manual, not the dual water windows.
Michael Grady -