Werkzeuge
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At the beginning reset the Camera app.
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To reset the camera app go to "Settings", "Apps", "Camera"
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Select "Storage", then "Clear cache" and "Clear data".
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Now "Force stop" the app and test the camera.
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Now it's time to do Factory reset.
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backup data
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Go to "Settings", "General management", "Factory data reset", "Reset" and follow the instruction.
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Try if camera works
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Use hot air to warm the device.
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Use Suction cup and plastic tools to separate the battery cover.
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Abschluss
To reassemble your device, follow these instructions in reverse order.