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Troubleshooting
If you are having trouble identifying an issue with your HP Envy Touchsmart, click here for the Troubleshooting page.
Background
The HP Envy TouchSmart m6 k025dx Sleekbook is a touchscreen laptop that was released by HP Inc. in 2014. This laptop is part of the m6-k000 product series. The k025dx model follows the k015dx model. These two devices are comparable, with the same software. However, the k025dx model is smaller and lighter. This device is no longer offered new, but it sells used online.
The m6 k025dx model comes with a total of 8 GB of installed RAM memory with a maximum of 16 GB supported RAM memory. The screen is 15.6” with full HD resolution (1920 x 1080), powered by BrightView display technology. This device contains a front webcam as well as a microphone and Beats speakers. This laptop is compatible with Wi-Fi and Bluetooth.
This device is 0.87” high, 13.6” wide, and 9.4” in depth. It weighs approximately 4.66 pounds. It is aluminum colored with a black backlit keyboard. This device uses HP CoolSense technology, which regulates temperature and prevents overheating.
The HP Envy TouchSmart offers HP MyRoom, a virtual chat room, as well as Skype. It also offers YouCam, a fun, interactive camera. The TouchSmart provides Microsoft Games and HP Games, with free downloads to a variety of games. Most consumer reviews praise the speed of the laptop as well as the touchscreen feature, but find problems with the touchpad.
Identification
To check to see the model number, locate the white sticker on the bottom of the laptop, and above the bar code will show the model number. If there isn't a white sticker, you can also find the model number in the bottom right corner in the rectangular box. It will say "Model", and show the model number next to it. The operating system is Windows 8 (64-bit), but to ensure your OS, look for the Windows sticker.
Technical Specifications
Device Name: HP Envy TouchSmart m6-k025dx Sleekbook
Product Number: E0K45UA
Microprocessor: 1.6GHz 4th generation Intel Core i5-4200U Processor with Turbo Boost up to 2.6GHz
Microprocessor Cache: 1 MB L2 Cache
Memory: 8GB DDR3L SDRAM (2 DIMM)
Memory Max: Maximum supported = 16GB
Video Graphics: Intel HD graphics 4400 with up to 1792MB total graphics memory
Display: 15.6-inch diagonal Full HD BrightView LED-backlit touchscreen display (1920x1080)
Hard Drive: 750GB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
Network Card: 10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)
Wireless Connectivity: Intel 2x2 802.11 b/g/n WLAN; Bluetooth with WiDi with Intel Smart Connect Technology
Sound: Beats Audio dual speakers and a subwoofer
Keyboard: Full-size island-style backlit keyboard with numeric keypad
Pointing Device: Touchpad supporting multi-touch gestures with on/off button
External Ports: Multi-format digital media card reader for Secure Digital cards; 2 SuperSpeed USB 3.0, 1 supporting USB Boost; 1 Universal Serial Bus (USB) 2.0; 1 HDMI; 1 RJ-45 (LAN); 1 Headphone-out/microphone-in combo jack
Dimensions: 0.874 in (max H) x 13.648 in (W) x 9.421 in (D)
Weight: 4.66 lb
Power: 65W AC adapter; 3-cell 50 WHr 4.56Ah lithium-ion battery
ID Mech Description: Front facing HP TrueVision HD Webcam with integrated dual array digital microphone
Source: HP Envy Touchsmart