Troubleshooting Page
HP Pavilion x360 15-bk152nr Troubleshooting
Technical Specifications
Product Name: HP Pavilion x360 - 15-bk152nr
CPU and GPU:
Clock Speed: 2.5 GHz, up to 3.1 GHz
Processor: Intel® Core™ i5-7200U
Graphics: Intel® HD Graphics 620 (up to 4.07 GB)
Storage:
Hard Drive: 1 TB 5400 rpm SATA
Memory: 8 GB DDR3L-1600 SDRAM (1 x 8 GB)
Display:
HD SVA WLED-backlit multitouch-enabled edge-to-edge glass
Resolution: 1366 x 768
Size: 15.6” diagonal
Power Supply:
45 W AC power adapter
Battery: 3-cell, 48 Wh Li-ion
General Information:
Weight: 2.29kg
Dimensions (W x D x H): 38.2 x 25 x 2.39 cm
OS: Windows 10 Home 64-bit
Webcam: HP TrueVision HD Webcam (front-facing) with integrated dual array digital microphone
Background and Identification
A Windows 10 laptop with a 14.00-inch display that has a resolution of 1366 x 768 pixels. It is powered by a Core i5 processor and it comes with 8GB of RAM. Some common issues are computer staring window remain black ,overheating, battery failure, hardware failure, keyboard and mouse connection issues ,virus, and wireless connection failure. The model number is located on the bottom of the laptop.