Troubleshooting

If you are having difficulties with the Razer Kraken Headphones, try referring to the troubleshooting page.

Background

The Razer Kraken was the newest generation headphones by Razer, released in November of 2019. The Razer Kraken is a gaming headset designed for competitive gamers featuring 50 mm drivers, a retractable microphone, cooling-gel cushions, and cross-platform compatibility. The Razer Kraken is compatible with PC, Mac, Xbox One, PS4, Nintendo Switch and mobile devices with a 3.5mm audio jack. This version of the Razer Kraken includes a slimmer design than some of the other previous models and came with a better sound system for better audio functionality.

The Razer Kraken retails for $79.99. They are widely available, with units still being produced today. The gaming world is the intended audience since the headphone quality is catered to a better gaming experience. However, Razer Kraken can be used for any compatible device or function.

Razer is a premiere brand for gamers, meaning the products are of good quality. This headset is fairly new, so no widespread recalls or product failures have been reported. The Razer Kraken V3 model is part of the Kraken device family and replaced the previous headset model, Razer Kraken V2.

Identification

This device is identified by its name: Razer Kraken V3. In contrast to similar Razor Kraken editions, these headphones only display RAZER across the headpiece. There is no illumination on the outer portion of the ear cups. The model number is RZ04-02830100-R3U1.

Specifications

FREQUENCY RESPONSE - 20 Hz – 20 kHz

IMPEDANCE - 32 Ω (1 kHz)

SENSITIVITY - 96 dB (1 kHz)

DRIVER SIZE - DIAMETERS (MM) 50mm

DRIVER TYPE - Razer™ TriForce Titanium

EARCUPS - Oval Ear Cushions

INNER EARCUP DIAMETER - Width: 42 mm / 1.65”.    Length: 62 mm / 2.44"


EARPADS MATERIAL - Heat-Transfer Fabric / Leatherette / Memory Foam


NOISE CANCELING - Passive noise cancellation


CONNECTION TYPE - USB-A

CABLE LENGTH - 1.3 m / 4.27 ft

APPROXIMATE WEIGHT - 325 g / 0.71 lbs

MICROPHONE STYLE - Detachable HyperClear Cardioid

PICK-UP PATTERN - Unidirectional

MICROPHONE FREQUENCY RESPONSE - 100 Hz – 10 kHz

MICROPHONE SENSITIVITY (@1KHZ) -- 42 ± 3 dB

VIRTUAL SURROUND ENCODING - THX Spatial Audio

VOLUME CONTROL - Volume up and down

OTHER CONTROLS - Mic mute on / off toggle

BATTERY LIFE - none

LIGHTING - Razer Chroma RGB

COMPATIBILITY- PC, Playstation, Nintendo Switch (docked mode)

Source: Razer official site

Additional Information

Razer Community for Questions

Troubleshooting Guide from Razer

Disassembly Video of Headphones

Razer Kraken on Amazon