My name is Fernando Mendez. I am a freshman at Gateway Community College and am striving for an education in IT helpdesk through the YearUp program. I want to be able to help people understand technology because many people still struggle to do so. Despite being a nerd, I have strong communication skills and am good with people and at explaining complex concepts in an easy to understand way. In high school, I set up a Peer-to-Peer network with the help of my peers and was able to successfully set up user accounts and manage their access levels. During the summer of 2022, I worked an IT job at my former high school and got some experience with basic Hardware and software problems. I spend my free time skateboarding or playing basketball. This project will expose me to computer hardware and will give me the opportunity to get familiar with the inside of a computer/laptop.