Parts Diagram

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Troubleshooting

For additional help with laptop troubleshooting, visit HP ProBook 450 G6 Won't Power On and HP ProBook 450 G6 Touchpad is Unresponsive

Background

At the end of 2018, the ProBook 450 G6 was introduced by HP Inc. as a business-level laptop designed specifically to provide working people and students with a comfortable, safe, and mobile platform to work with. Although the model is no longer in active production, having already been replaced by the latter versions of the ProBook model, units can still be received in the secondary markets or selective foreign retailers. The ProBook 450 G6 is well-positioned to serve in general business and academic institutions. For professionals in need of a work durable and economically viable offering, the value proposition is more pronounced.

This device has no recent product recalls. However, announcements for battery recalls on other models of HP laptops have been made due to the possibility of overheating. Customers are encouraged to visit the official HP recall database to see whether their battery pack is covered.

In one of the most competitive business laptop (mid-range segment) markets, ProBook 450 G6 was released with tough competition. The original prices was about $ 749.00 for its baseline model, which was a major issue with the consumer. The Lenovo ThinkPad E590 is a competitor which has similar specs with but slightly lower entry point. However, the ProBook450G6 still maintained a good reputation within the IT departments and business buyers with limited budgets, due to the good build quality, MILDI specification of durability, and the inbuilt HP security features.

Identification

Your HP ProBook 450 G6 can be identified by the service label at the bottom of your computer.

Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.

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(1) Model name (select products only)

(2) Serial number

(3) Product number

(4) Warranty period

Technical Specifications

To identify your exact model’s processor, display, and other components, go to HP’s Product Identification page and enter your laptop’s identifying information found on the label.

Processor options

  • Intel Core i7-8565U processor
    • 1.8 GHz base frequency, up to 4.6 GHz with Intel Turbo Boost Technology
    • 8 MB L3 cache and 4 cores
    • Intel UHD Graphics 620
  • Intel Core i7+ 8565U processor
    • 1.8 GHz base frequency, up to 4.6 GHz with Intel Turbo Boost Technology
    • 16 GB Intel Optane memory
    • 8 MB L3 cache and 4 cores
    • Intel UHD Graphics 620
  • Intel Core i5-8265U processor
    • 1.6 GHz base frequency, up to 3.9 GHz with Intel Turbo Boost Technology
    • 6 MB L3 cache and 4 cores
    • Intel UHD Graphics 620
  • Intel Core i5+ 8265U processor
    • 1.6 GHz base frequency, up to 3.9 GHz with Intel Turbo Boost Technology
    • 16 GB Intel Optane memory
    • 6 MB L3 cache and 4 cores
    • Intel UHD Graphics 620
  • Intel Core i3-8145U processor
    • 2.1 GHz base frequency, up to 3.9 GHz with Intel Turbo Boost Technology
    • 4 MB L3 cache and 2 cores
    • Intel UHD Graphics 620

Memory

  • DDDR4-PC4 SODIMMS
    • Supports dual-channel memory
    • (2) Dual-channel SODIMM slots (both slots are customer accessible/upgradable)
    • Runs at 2400 MT/s for Intel 8th generation processors
  • Maximum: 32 GB DDR4-2400 SDRAM

Graphics

  • Intel UHD Graphics 620

Display

  • Non-touch
    • 39.6 cm (15.6 in) diagonal HD SVA eDP anti-glare LED-backlit Ultraslim, 220 cd/m², 67% sRGB for two WLAN antennas (1366 x 768)
    • 39.6 cm (15.6 in) diagonal HD SVA eDP anti-glare LED-backlit Ultraslim, 220 cd/m2, 67% sRGB for HD camera and one WLAN antenna (1366 x 768)
    • 39.6 cm (15.6 in) diagonal HD SVA eDP anti-glare LED-backlit Ultraslim, 220 cd/m2, 67% sRGB for HD camera and two WLAN antennas (1366 x 768)
    • 39.6 cm (15.6 in) diagonal HD SVA eDP anti-glare LED-backlit Ultraslim, 220 cd/m2, 67% sRGB for HD+IR camera and two WLAN antennas (1366 x 768)
    • 39.6 cm (15.6 in) diagonal FHD UWVA eDP anti-glare LED-backlit Ultraslim, 220 cd/m², 67% sRGB for two WLAN antennas (1366 x 768)
    • 39.6 cm (15.6 in) diagonal FHD UWVA eDP anti-glare LED-backlit slim, 220 cd/m2, 67% sRGB for HD camera and one WLAN antenna (1920 x 1080)
    • 39.6 cm (15.6 in) diagonal FHD UWVA eDP anti-glare LED-backlit slim, 220 cd/m2, 67% sRGB for HD+IR camera and two WLAN antennas (1920 x 1080)
    • 39.6 cm (15.6 in) diagonal FHD UWVA eDP anti-glare LED-backlit slim, 220 cd/m2, 67% sRGB for two WLAN antennas (1920 x 1080)
  • Touch
    • 39.6 cm (15.6 in) diagonal HD SVA eDP anti-glare LED-backlit slim touch screen, 220 cd/m2, 67% sRGB for HD camera and two WLAN antennas (1366 x 768)
  • HDMI: Supports resolutions up to 4K at 60 Hz

Storage options

  • Primary M.2 Solid State Drive storage
    • 128 GB SATA-3 TLC SSD
    • 256 GB PCIe Gen 3x4 NVMe Value TLC SSD
    • 512 GB PCIe Gen 3x4 NVMe TLC SSD
  • Primary SATA Hard drives
    • 500 GB 7200 RPM
    • 1 TB 5400 RPM

Audio

  • Integrated microphone (mono or dual-array)
  • (2) Integrated stereo speakers
    • 2 W/4 ohm per speaker

Camera Options

  • 720p HD and IR Camera
  • 720p HD HP Camera

Wireless LAN card options

  • Intel Dual Band Wireless-AC 9560 802.11ac (2x2) WLAN and Bluetooth 5 Combo, non-vPro
  • Realtek RTL8821CE 802.11ac (1x1) WLAN and Bluetooth 4.2 Combo
  • Realtek RTL8822BE 802.11ac (2x2) WLAN and Bluetooth 4.2 Combo

Ports/Slots - Ports and Components Diagrams

  • (1) USB 3.1 Type-C Gen 1 (Power Delivery, DisplayPort)
  • (2) USB 3.1 Gen 1
  • (1) USB 2.0 (Powered port)
  • (1) HDMI 1.4b
  • (1) RJ-45/Ethernet port
  • (1) Headphone/microphone combo jack
  • (1) AC power port
  • SD Card reader

Dimensions (W x D x H)

  • 36.50 x 25.68 x 1.91 cm (14.37 x 10.11 x 0.75 in)

Weight

  • Starting at 2.0 kg (4.41 lb)

Battery

  • HP Long Life 3-cell, 45 Wh Li-ion

Additional Information

HP Official Support Page

HP Official Probook 450 G6 Specs

HP Probook Wikipedia Page