Introduction
Use this guide to replace a broken, cracked, or defective screen on your Apple Watch Ultra.
Replacing the display can cause issues with Apple Pay. If possible, to reduce the likelihood of problems, delete all your Apple Pay account info before the replacement, and then re-enter it with the new display installed.
For your safety, discharge the battery below 25% before disassembling your device. This reduces the risk of fire if the battery is accidentally damaged during the repair. If your battery is swollen, take appropriate precautions.
You’ll need replacement adhesive to reattach the screen when reassembling the device. Your device will function normally, but will most likely lose its IP6X (Ingress Protection) rating.
Tools
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Because the gap between the screen/sensor assembly and watch body is so thin, a thin metal tool is needed to separate the two. Read the following warnings carefully before proceeding.
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Prepare an iOpener and apply it to the screen for at least two minutes to loosen the adhesive underneath.
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Place the point of an iFlex along the edge opposite the Digital Crown and position it in the seam between the screen and the outer case.
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Press the iFlex firmly straight down into the gap.
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Slide the opening pick around the corner and along the top edge of the watch to slice the display adhesive.
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Slide the opening pick around the next corner towards the Digital Crown to slice the corner adhesive.
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Stop just before the Digital Crown and continue with the next step.
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Start again from the top left corner of the watch and slide the opening pick along the edge with the speaker and action button to slice the adhesive.
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Insert the opening pick between the screen and frame at the opposite edge of the Digital Crown.
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Lever the opening pick to lift the screen until you can get a good grip.
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Lift the screen up and carefully pull it towards the Digital Crown.
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Swing the screen open to an upward position.
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Unscrew the two 2.3 mm-long Y000 securing the metal connector bracket at the bottom edge of the watch.
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Unscrew the two Y000 screws securing the top edge of the battery:
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One 2.1 mm-long screw with a 0.8 mm-wide thread that's covered by a metal bracket
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One 2.9 mm-long screw with a 1.1 mm-wide thread
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Use a Y000 screwdriver to remove the two 1 mm-long screws securing the display cable bracket.
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To reassemble your Apple Watch Ultra, follow these instructions in reverse order to reattach the screen and the battery.
Apply a little bit of high isopropyl alcohol (>90%) to a Q-tip or use a cleaning pad to gently remove the leftover adhesive on the edges of the watch case and the screen before installing new adhesive.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Check out our Answers community for troubleshooting help.