Introduction
By following this guide, you'll be able to remove and replace the speakers in your Moto G, in the event that they are malfunctioning. This repair is not difficult, but it may take some time, as you have to dig through a few layers to reach the speakers. All you'll need is a T5 Torx screwdriver and a plastic opening tool.
Tools
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Starting at the USB port on the bottom, remove the rear cover by prying it off with your finger.
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Work your way down the sides to avoid cracking the rear cover.
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Remove the eight 4.2 mm screws at the top and bottom of the phone using a T5 Torx screwdriver.
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Using the same screwdriver, remove the six 3.2 mm screws on the sides.
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Remove the next layer of the phone by prying it off with your fingers.
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Using a plastic opening tool or tweezers, disconnect the SIM/SD card reader at the top of the phone.
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Disconnect the battery connector by prying it off of the motherboard.
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Disconnect the vibration motor by prying its connector off of the motherboard.
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Peel off the two black stickers on the right side of the battery using your fingers.
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Remove the battery by pulling the right side of it upwards.
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Using a T5 Torx screwdriver, unscrew the three 2.2 mm screws holding the motherboard in place.
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With the motherboard off, use tweezers to grab the top speaker.
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Remove the speaker and replace it with a new one.
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Use tweezers to replace the bottom speaker.
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Remove the speaker and replace it with a new one.
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To reassemble your device, follow these instructions in reverse order.
10 comments
Same problem happened to me when I replaced the screen, had to remove the speaker and when I put it back the upper (left) didn't work and the lower (right) had terrible distortion noise. playing a little with the upper speaker location made it work but with noise as well.
The phone is useless without this speaker, it's pretty shame that nobody pays attention to this point in their guides.
Tal wns -
Have you fixed your speakers? Did you at least discovered why it happened?
I had a similar problem after replacing my battery. After I put the phone back together, my bottom speaker was not working. I went ahead and ordered a speaker to replace the one that was not working, and it still didn't work. Knowing that my top speaker was working okay, I replaced the top speaker to see if the new one I received was working, and it didn't work on top either. As a matter of fact, I put back the original top speaker that was working okay, and now it doesn't work. So now neither one of them are working. I have to use earphones to hear my phone. I don't know what happened. The instructions to replace the speakers are not that difficult.
Does anyone have any suggestions on what I should do? I'm not ready to give up my phone just yet.
Betsey -
I replaced the speakers recently and it is not recessary to remove the motherboard to replace them.
Dan Eff -
To corroborate with the other commenters: removing the motherboard is unnecessary. The speakers are only held in with a small ring of adhesive, which can easily be pried out. Additionally, the two speakers are identical.
Important - remove SIM cards before opening the phone.
Wojciech Dyba -