Motorola Moto G 3rd Generation Charging Port Replacement

Written By: James Copeland
  • Comments: 41
Motorola Moto G 3rd Generation Charging Port Replacement

Difficulty

Moderate

Steps

10

Time Required

1 hour

Introduction

This guide will show you how to replace the charging port of your Motorola Moto G 3rd Generation. The repair is fast and simple but may require a heat gun.

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    • Use your fingernail to pry under the notch on the bottom of the phone and remove the back cover.

    • Make sure to fully power off the phone before you begin disassembly.

    This repair is much, much more difficult than it appears. The LCD connection and the battery connection are borderline impossible. Everything else is simple or nearly simple. The glue is about a tenth as tough as Samsung phones.

    Thomas Hayes -

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    • Use a heat gun or an iOpener as a heating tool. This guide explains how to use the iOpener.

    • Evenly apply heat to the edges of the touchscreen to loosen the adhesive. Continue to Step 3 once the edge of the screen is warm to the touch.

    • Do not let the iOpener/heat gun remain on one spot for too long. Excess heat can damage the phone.

    • When reassembling the phone, use the iOpener/heat gun to help the adhesive fuse to the new screen. Heat the screen edges, apply pressure to the screen, and hold the screen in place until it is secure.

    I kept my phone on the radiator for 10min and loosened it enough to open (felt safer than a heat gun).

    Stephen Hodge -

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    • As the adhesive loosens, pry up an edge of the screen with a plastic opening tool or an opening pick. A suction cup may also be useful here.

    • Use an opening pick to hold that edge in place and continue this process around the entire screen, applying more heat as necessary.

    • Avoid damaging the LCD screen connector while prying along the screen edges. It is located on the left edge of the phone, across from the volume controls.

    • During reassembly, new adhesive may need to be applied over the old adhesive to properly secure the screen.

    You may need to remove the mouthpiece and earpiece gauzes from the screen to fit to the replacement screen

    Mark -

    Be careful not to damage the adhesive tape on the old screen as you may need to reuse it along with the two gauzes on the replacement screen

    bee -

    which adhesive tape?

    MotoG Fan -

    What width of adhesive is appropriate to buy to replace the existing one? I can see 1mm, 2mm etc for sale

    Avi Silver -

    The width of the adhesive tape that goes around the rim is 2mm. But rather than buying generic 2mm tape, which won't seal well at the corners because it would be bent pretty sharply, it's best to get a precut adhesive that is made for this specific phone and that comes with the corners (and everything else) already pre-shaped: it's cut into a phone-shaped sheet, most of which you'll be discarding. Such sheets are available on ebay.

    Norman Yarvin -

    I did not need to use any new adhesive strips to get my screen securely back in place. After placing the screen back, just heat the edges of the phone as before and press tightly (though not too hard, of course) until cooled.

    mkonings -

    I would suggest that there is NO need for screen and MB removal on this phone as the charging port and assembly come out as one piece after removing screws and applying gentle heat to soften the adhesive holding the port in place.

    Pete B -

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    • Use a plastic opening tool to flip up the lock on the display cable ZIF connector.

    • Pull the display cable from its socket on the motherboard.

    • When installing a new display, carefully remove all remaining adhesive from the phone, and clean the adhered areas with isopropyl alcohol (90% or greater) and a lint-free cloth. Install the display using pre-cut adhesive or a strong double-sided tape such as Tesa 61395. Turn your phone on and test your repair before sealing the display in place.

    This part was actually the trickiest of the whole (replacing battery) process. Putting it back together here is tough… well would have been better had I not left my glasses in work.

    Stephen Hodge -

    [English below]

    Wer das Gerät während des Displaywechsels eingeschaltet lässt, sollte es dennoch einmal neustarten, wenn es fest verklebt wurde. Wie ich auf die harte Tour herausfand, kalibriert sich der Annäherungssensor erst bei einem Neustart neu und geht nach einem Wechsel (Display abgenommen = niedrigerer Wert) davon aus, dass das Handy dauerhaft in der Tasche/am Ohr ist.

    Ein kurzer Neustart verschafft Abhilfe.

    .

    [English]

    For those not powering off the device while changing the display (i.e. to test the functionality) I recommend to restart the device after the repair is done and the display is glued in.

    As I found out the hard way, the proximity sensor recalibrates at the restart and without the display it sets lower values as a minimum (since there are no obstacles in the way). After the display change it will think that the phone is in your pocket or at your ear all the time.

    A restart solves that problem.

    SchattengestaIt -

    I am using a Moto G3 phone as my backup phone and it’s screen is cracked but it is working fine. After watching your video I removed the screen carefully, bought a new digitized screen and fixed it. Now I am in a big trouble because the touch pad doesn't work. Even I couldn't switch off it. I complained the seller and he gave me another screen thinking the previous is having an issue. Unfortunately after fixing it the problem remains. How to solve the touch pad issue please?

    globalcomkandy -

    I agree this is extremely tough, to take off or put on. Taking it off is hard enough ( the lever is tiny and opens up). Connecting it back up is tough because the position is so awkward.

    Thomas Hayes -

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    • Remove the ten 2.4 mm T4 screws from the sides of the motherboard.

    • Remove the four 4.5 mm T4 screws from the top and bottom of the motherboard.

    Can you telll motherboard price and like plzzz

    Sandy Santhosh -

    These are T5 screws

    geoffakien -

    They were all T4 for me.

    Eric Harrison -

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    • If adhesive residue is holding the motherboard in place, use a Jimmy to cut the adhesive between the motherboard and the back of the phone.

    • Carefully lift the right edge of the motherboard from the phone.

    • Avoid pulling on the battery wires, which connect the left underside of the motherboard to the battery.

    When taken battery out I took it out wrong and now the new battery plugging into old area is not possible is there a repair part where the battery connects to the logic board Mahalo.

    jeremy roberts -

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    • Use a plastic opening tool to disconnect the battery wires from the motherboard.

    troquei a bateria e o cellular não liga mais..

    biankasa79 -

    Replacing this battery connection is the single hardest connection I have done on any phone or laptop in my experience! The border walls break very easily and the connection itself breaks off the board very easily. I am still not sure how to slide the plug into place without breaking off a border wall.

    Thomas Hayes -

    Yup, this is where it ended for me. I appears some connectors broke of (I’d say 1/2 mm by 1/2mm small) which I have nor tools nor knowledge to repair. I did have to use some force to get break the connection but I think I was well within margins. (This was the first phone I tried to repair however)

    Roelof Pieter -

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    • Remove the three 3.0 mm T4 screws from the charging port cover.

    • Remove the charging port cover.

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    • If the charging port is secured with adhesive, use a heat gun around the charging port for ten seconds to loosen the adhesive.

    • Do not heat the area for too long. Excess heat can damage the phone.

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    • Use a spudger to push out the charging port from the inside of the case and pry it off from the outside of the case.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Author

James Copeland

Member since: 10/02/16

4001 Reputation

21 comments

Is all this necessary? There is a youtube teardown that states the usb port should be replaceable from just the 3 screws, so no glue gun, no screen removal etc. So just step 9.

So is this repair accurate?

Brendan L -

Step 10 tells you to push out the charging port from inside the case, which would require first removing the screen. Maybe it's possible to just remove the charging port from outside the case like in the video, but it may require a lot of force and pushing it out from inside is just easier.

Ahnaf Siddiqui -

I mean I replace my charging port every 6 months now and I the only thing I do is unscrew the charging port area and get a tiny flathead bit after applying heat and pull off the metal plate. After that, I insert the flathead into the bottom of the charging port from where it plugs and push it outwards.

nikomarquez2013 -

No, it’s not I did sucesfullz replaced microusb port in mz G3 simplz bz removing screws, pulling port from the outside with ?a?little? more force, replacing it and screwing back. 5 minutes, nothing but T4 torx screwdriver.

MarcinEs -

strange issue

my phone doesnt charge..

it always show charging symbol.

now im charging by switching off phone then connecting charger, after it shows charging then i will turn on phone..

it will charge slowly.and it will discontinue if charging cord is moved...

tried using different chargers,cords but still same issue.

cant able to decide wheiter it is a charging port problem or battery or software..

any suggestions???

please mail me...

hamedliar@gmail.com

hamed khan -

Facing exactly the same issue as Hamed Khan.

@Hamed - Do you know how to fix this? Or have you received any tips. If yes, please forward me too. BTW, a technician told me that this could be the problem with the mother board but I don't trust him.

Sudhir Bhavekar -

Facing same problem, please please let me know who to fix it?

sadiquehannure -

@hamed Khan have you found any solution, I am facing same problem, don't know the problem is about charging port or motherboard, please help me , let me know what you did with your phones problem.

Prasad Mande -

hello,

does your phone shows charging symbol even it is not connected with charger?

just let your battery drain to zero percent.

don't charge your phone till 1 hour.

try to start your phone with empty battery..

it will show a symbol to connect charger,,

then connect the charger.

hope this solves your problem...

hamed khan -

same problem for me like strange issue. Please give the solution

chandutangudu -

Too many unnecessary steps in this guide. Every guide I've found has the whole phone coming apart, but you don't need to do any of that. I changed the port last night in less than 7 minutes.

Pulled the little door off then briefly ran a heat gun over the metal plate on the USB board to loosen adhesive

Using a thin flathead micro-driver and a dental pick, I pulled the board off the back in less than 5 minutes. Put the new one in after migrating the metal plate and some of the adhesive and it worked great.

manufacturedganesh -

Will the same technique work on the G4? Is there a guide for the G4?

Matthew -

Any recommendation on where to get a replacement port?

eshangray -

Is this same for Moto G (1st gen) too?

dileep kumar -

No it different charging Dock

Siddharth L -

Thanks for the instructions! they were super helpful!

Joseph Olsson -

Hi, I didn't want to dismantle the whole phone, and tried to look for an alternative.

I found this video: https://www.youtube.com/watch?v=wkTd_nsD...

which just removes the back cover, three screws, heats the piece and takes it out ready to be replaced.

It took me 10min.

Alvaro Perez -

Just change the port and the will solve the problem..!! Coz faulty capacitor on the port pcb sometimes cause this problem!!

SHUBHAM JAISWAL -

My moto g3 battery died went to put it on charge and nothing no LED light to show its charging I've left it on charge for half hour and still nothing. Help

Claire Phillips -

Can someone Link me some replacement parts for the t4 screws used in the port? are there replacement parts?

VeganesLama -

It too lengthy process just 3 screw with gentle heat

Siddharth L -