Introduction

This guide will show how to remove the faceplate and casing from the Nest Hello.

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    • Insert the pick between the black faceplate and white casing of the Nest Hello.

    • Pry the faceplate away from the device with the opening pick.

    • If you have not opened the Nest Hello before, there will be a protective foam mesh that is glued to the plastic covering and the inside of the mesh, use a pick to cut through the mesh as much as possible.

    • Completely remove the faceplate from the device, do not be afraid to pull hard.

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    • Peel back the cover stickers and use the Phillips #000 screwdriver to remove the four screws.

    There is a small circle sticker over each screw, about the size of the red circles in the image above. It wasn't clear from the directions what the "cover stickers" were. A small exacto knife was helpful to pry up the edge of each sticker.

    Tim Scott -

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    • Insert opening pick between the white casing and the black internal circuitry and pry it out.

    • There is a ribbon cable connecting the white casing to the circuit boards. Be careful not to tear out the cable while separating the casing from the circuit boards.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Daniel Moore

Member since: 14/01/20

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One comment

Are Replacement parts available anywhere? Can’t seem to find anything… thanks!

Andres Chavez -