Introduction

Use this guide to replace a broken thumbstick on your Razer Kishi.

Both controller sides of the Razer Kishi are almost identical in construction. The replacement of the thumbsticks are similar on both sides, therefore we will only show the right side in this guide.

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    • The opening process is the same on both sides. For simplicity, this guide shows only the right-side opening process. Unscrew whichever side you wish to open and work on.

    • For the right side, remove the five Y0 screws securing the right side of the controller.

    • Four 9.2 mm screws

    • One 7.2 mm screw

    • If you wish to open the left side, remove the five Y0 screws securing the left side of the controller.

    • Four 9.2 mm screws

    • One 7.2 mm screw

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    • Both cases are held together by plastic clips.

    • Insert an opening pick in the seam between the top and bottom case, at the bottom left corner of the controller.

    • With the pick still in the seam, slide it along the bottom edge to the bottom right corner to loosen the plastic clips.

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    • Slide the opening pick along the right edge to loosen the plastic clips.

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    • Slide the opening pick along the top edge to loosen the remaining plastic clips.

    • Don't try to remove the top side yet, the case is still connected to the board.

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    • Carefully lift the top side and unfold it to the right, like a book.

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    • Using the pointed end of a spudger, push the grey tabs on the interconnect socket away from the socket, parallel to the interconnect cable, to release the cable.

    • Pull the cable out of the socket.

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    • Use a Phillips #0 screwdriver to remove the two 4.4 mm-long screws securing the trigger board.

    Phillips #00 on mine.
    Model no. RZ06-0290

    also listed: GV190

    Stephen Marshall -

    This step is not essential and risks misaligning the rotary knobs from their tracks as well as losing or contaminating the lubricant. You can leave the breakout board attached to the trigger and remove them together. When the trigger screws are out, lift the whole assembly together, being very careful to lift it straight out to avoid bending the jumper pins.

    Stephen Marshall -

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    • The breakout board is plugged in. When removing breakout board, it is important to pull it straight out to avoid bending the connectors.

    • Remove the breakout board by lifting it straight up, away from the controller.

    When reassembling this piece, ensure that the breakout board's rotating peg is aligned with the neutral position of the joystick. To do this on the left trigger:
    1. Flip the breakout board over so that the rotating peg is facing you and position it such that the 3 jumper pins are in the top right (and the text is right-side-up.

    2. Carefully rotate the peg until it faces North-East, at just about a 45 degree angle from the horizontal. Move it in whatever direction requires the shortest travel to arrive at this point. Be wary of the lubricant which coats this part and try not to remove much.

    On the right trigger, this process is the same but mirrored. Align with pins in top left and point peg to the North-West at 45 degrees.

    Stephen Marshall -

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    • Use a Phillips #0 screwdriver to remove the two 7.0 mm-long screws securing the trigger.

    These are #00 screws on mine

    JM Palacios -

    These screws have a very shallow angle for the inner Phillips drive, making them feel very easy to strip. For these, a Phillips #1 actually provided the most positive fit. Test a few tips just to be sure.

    Stephen Marshall -

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    • Remove the shoulder trigger.

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    • Use a pair of blunt nose tweezers to lift out the shoulder button board.

    This step is difficult as the board is in very tightly, but it can be skipped. The cord allows enough flexibility to just remove the board in the next step to get to the screws for the phone bracket and the USB connector.

    JM Palacios -

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    • Use a Phillips #0 screwdriver to remove the two 5.9 mm-long screws.

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    • Pull the mainboard straight out of the frame to remove it.

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    • Remove the thumbstick by pulling away from the board.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Adriana Zwink

Member since: 18/12/19

38699 Reputation

6 comments

Could anyone provide the link to buy that thumbstick?

Terry -

I second the previous comment. Where can you buy these thumbsticks?

Matthew Miller -

Has anyone had any luck buying the thumbstick for this

Kurt Kedroe -

tbh, the replacement is pretty straightforward if you've ever done anything like this. The problem is (like everybody above me said) it's hard to find the appropriate replacement thumbstick, as regular thumbsticks don't work! I've tried ps4, Xbox one, 360, original Xbox, switch pro... And to be clear, a lot of these will fit onto the metal rod, but once you close it up there isn't enough clearance for the joystick to move. Kishi's thumbstick is a unique profile that may as well be proprietary.

Regardless, if I find a solution, I will share it with ya'll :)

Derek Wing -

Have you ever find a solution for that? I'm having the same problem.

gustavo_eliseu -

sorry for my english, you could shorten or cut the stick that fits into the cap....adapt those of ps4 or xbox

Francesco Tortorici -