Introduction
This guide is to show how to open the Ring Doorbell to replace the battery. This is only for the 1st gen ring doorbells as newer versions do not have a battery and require full time power.
Tools
Parts
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Pry the aluminum face-plate carefully using a plastic spudger while applying gentle pressure. This will reveal the 4 black screws underneath.
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Carefully pry the plastic coverwith a pick to pop the insert out. Watch the micro USB port that is sticking out.
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Gently pry up the battery from underneath the connector. But remember the orientation, red wires to the outside exposed wire on the connector facing upward.
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Two Lithium polymer batteries are connected back to back and in parallel to the regulator. The batteries are rated at 9.47w @ 3.75v each.
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When you are satisfied that the battery is properly installed, the new battery should have enough charge that you will see at least one of several LED's light up. You can then close up. But if not, charge the unit via USB to see if the LED's are functioning. If not, check the battery connection.
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To reassemble your device, follow these instructions in reverse order.
59 comments
This is one of the few products that it's rarely if ever necessary to replace a battery in, as the warranty will cover a rapidly draining or not-charging battery. I'm glad you didn't tear down your chime, too! ;)
pyrodice -
disagree. my battery went.
ralph -
Without a doubt there is a fault with the batteries on these 2020 5UM5E5 models. I’ve just had to replace the battery in mine. Bought from here.
Where can the battery be purchased?
https://www.amazon.com/dp/B0B191PVH7?psc...
just got it, its like OEM
ralph -
My ring doorbell is a little over a year old and battery is draining very fast so needs to be replaced. Ring says it is out of warranty and solution is to buy a new ring doorbell for $180. Not a good solution in my opinion. I just spent another $50 for the solar panel option (which is only compatible with the first generation ring doorbell) and this does not help so now I have $230 into this doorbell. If anyone knows where a replacement aftermarket battery can be purchased, I would appreciate this info.
Please see my post below. I believe there is hope brother….
At ham radio festivals there is a guy they call Mr. NICAD. He builds batteries for people. Just ask him.
wx9dx -
Amazon! They sell the battery plus at least two types of chargers
Yeh this is true. The one who ststed its under warranty doesnt get it. Planned obsolesense they alway plan when they want stuff to fail and its always out of warranty. So tear it down and replace it internally. These companies make there money on unskilled and unknowledgable people by telling you yheres is no way to fix it. Anything and everything not software proprietary related can be fixed or changed. Ring is a money gouging company. I changed to HD nightowl.
mine quit working after a year also i cant believe that dont last longer then a year for the money you spend and they wont send you a replacement you have to spend another 180 dollars
https://www.amazon.com/dp/B0B191PVH7?psc...
just replaced mine with this. it looks OEM.
ralph -