Introduction

Prerequisite-only guide! This guide is part of another procedure and is not meant to be used alone.

Follow this guide to remove or replace the right ear pad on the Sony WH-1000XM4 wireless headphones.

The procedure to remove the left ear pad is the same, but the standalone guide can be found here.

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    • Before beginning any repairs, press and hold the power button on the left ear cup for about 2 seconds until the blue light turns off.

    • Place your headphones onto a work surface, ear pads facing up.

    https://sony.encompass.com/item/11687300...

    You can get the battery from here as well!

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    • Use your thumb to depress the RIGHT ear pad near the long outer edge, creating a gap between the cushion and the frame.

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    • Insert the flat end of a spudger into the gap you've created, between the edge of the cushion and the frame.

    • Pivot the spudger down to unclip the long edge of the ear pad.

    • When the first clip disconnects, you'll hear an audible clicking sound.

    • This may take a considerable amount of force. If the cushion won't click out of place, move your spudger to different points along the long edge.

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    • Repeat the previous step around the perimeter of the ear cup to disconnect the remaining clips.

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    • Remove the right ear pad.

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    • When installing a replacement right ear pad:

    • Align the cushion over the speaker and press them firmly together to snap it into place.

    • Press around the entire edge of the cushion, making sure all the clips have engaged.

Conclusion

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Repair didn’t go as planned? Try some basic troubleshooting or search our Answers community for help.

Carsten Frauenheim

Member since: 10/03/20

87825 Reputation

One comment

Bonjour,

Pourrais je savoir où me procurer des coussinets de rechanges fiables ?

Merci d’avance :)

Maxence -