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I have Linux Ubuntu 18.04 on my HP 650 laptop.

I have a printer Samsung C48W attached via wifi.

I can make printouts from Linux Ubuntu, but only MONOCHROME, i.e. no colours.

The printer itself is ok. I works fine from Windows.

I downloaded the latest driver package V1.00.39_01.17 from HP, and installed it.

That did not help.

If I understood correctly the driver is a PostScript driver.

The printer is set to "Auto" under "Emulation type". I also tried the explicit "PostScript" setting, but no change.

Still no colours on the printout, just monochrome.

Any ideas what to do?

Organic Marble
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SO Olsson
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5 Answers5

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Using any browser, access the CUPS admin page at http://localhost:631/admin/.

LeftClick on Manage Printers.

LeftClick on your printer name.

Note: sometime, during this process you will be prompted for a Username/Password - use your login credentials.

In the Administration drop-down list (LeftClick and Hold), select the `Set Default Options' item.

Ensure that the Output Mode is set to Color.

waltinator
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  • Thanks for your answer but it's still not working. Color Mode is set to colour. This issue is the same also on my friends laptop. The funny thing is that when I print to another printer of slightly different model Samsung C460W the colour printing works fine. So I'm beginning to suspekt a bug (?) in the driver. Or do you have any other suggestions? – SO Olsson May 01 '19 at 11:34
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    I don't even have Output Mode in the 'Set Default Options' item :( – Vadim Dec 20 '23 at 07:05
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I had the same problem made more confusing as a Test Print page would come out perfectly but all my images would come out in monochrome. I tried suggestions from this board and other sources but none solved the problem. So I used CUPS to delete the printer (Epson L220). Once done I used CUPS to find the printers on my system and then proceeded to install it (with the L220 using the driver for the L210) Problem solved!

Bill in Thailand
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  • Back to the drawing board - solution worked for one document only. Doing the Delete and Install above again didn't produce the same results No color - just grayscale output. – Bill in Thailand Dec 20 '19 at 08:53
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I had the same problem: no color on my HP4520, settings always falling back to monochrome.

I fount a simple solution here: https://forum.manjaro.org/t/printing-in-color-not-working-any-more-solved/113907/3

In short: install system-config-printer an run it. In the printer-icon right-click and select 'properties' --> 'Job Options' and scroll down to 'Other Options (Advanced)'. Then, in the 'print-color-mode' select 'color'. OK and exit. Works on my Kubuntu 23.04 alfa.

Kaj Haulrich
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  1. Go to applications and click the "Settings" app
  2. Click on "Printers" in the left column
  3. Click on "Additional Printer Settings" button in the bottom right
  4. Double click on printer icon for your printer
  5. Click on "Job Options"
  6. Scroll to the bottom
  7. Under "Other Options (Advanced)" change "print-color-mode" to "color"

enter image description here

sotirov
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I cant even
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  • Thanks! This was it for me. It seems, that when I set the color option to monochrome in "Printer Options" this setting also switches to monochrome. But it never switches back to color. – flurl Dec 10 '23 at 18:51
  • In my case the only option available under print-color-mode is monochrome. – Self Dot Jan 30 '24 at 17:53
  • The problem came back with one of the updates since then. And this fix no longer works. :( I am going to have to buy a new printer. It won't be buying a Dell printer again! LOL – I cant even Feb 01 '24 at 20:35
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I had a similar problem on Ubuntu 20.04. test page would print in colour but applications wouldn't. The only solution I found is in each app the check the "Black & White" setting in the Advanced tab when I click print:

Advanced Settings Tab

Somehow this seems to get reset all the time to "On"

Daniel Worthington-Bodart
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