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I just bought a Lenovo USB 3.0 Docking Station. It works with my keyboard, but not with the monitors: ubuntu just does no recognize the external monitors when I connect them.

Sorry for the lack of details, I am a newbie and I really do not know where to look for. It would be really good if anyone can help me with that.

thanks

EDIT:

Computer: Lenovo Thinkpad T480s Ubuntu: 18.04 Docking station: Thinkpad USB 3.0 Ultra: https://www.lenovo.com/de/de/accessories-and-monitors/docking/universal-cable-docks-usb/ThinkPad-USB-3-0-Ultra-Dock/p/40A80045EU

JSBach
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    Please [edit] your question and include the Ubuntu version, computer model and docking station model. – danzel May 17 '19 at 10:37
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    USB 3.0 docking stations in most cases use DisplayLink hardware for video output. You can find the necessary drivers and installation instructions here. – danzel May 17 '19 at 10:43
  • @danzel I updates wiht this info (sorry for forgetting!) I will update the driver. – JSBach May 17 '19 at 10:46
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    @danzel It worked! Thanks a lot, you do not know how happy you made me :) If you convert your comment to an answer, I can accept it for the future. – JSBach May 17 '19 at 10:54
  • @danzel I had tried many other things. Out of disappointment your solution worked for me. I wish you had this as an answer instead of a comment. – Shilan Apr 26 '20 at 20:50
  • For me installing the drivers didn't work :( – goldylucks Apr 14 '21 at 13:27
  • I followed the commands in the first block and it worked: https://askubuntu.com/a/1507374/69153 – slolife Apr 03 '25 at 04:40

3 Answers3

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Posting as posted by "danzel" in comments above. All credit to the guy. Hence posting this as a guest: "USB 3.0 docking stations in most cases use DisplayLink hardware for video output. You can find the necessary drivers and installation instructions here. "

No Credit
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  • Welcome to AskUbuntu! This answer is an extension of discussion in comments and is incomplete as an answer. Link-only answers are considered low-quality because they become obsolete if the link is changed, moved, or deleted. We also can't keep link-only answers up-to-date via moderation. Nobody should actually have to visit any link to understand an answer: all of the essential parts of the answer should be posted here. I suggest that you make an edit to make this answer complete. – Nmath Aug 07 '20 at 23:21
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    Installing the package from the link doesn't solve anything. – user568021 Sep 03 '20 at 06:20
  • I'm confirming that installing this driver has solved my problem – Hassan Al-Jeshi Aug 05 '21 at 10:19
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    this did not work for me: ASUS TUF Gaming A17, the second screen via docking station works on Windows – Daniel Jan 04 '23 at 18:19
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This is still a relatively common problem for me. Restarting my Display Manager will fix it every time (for gnome):

sudo systemctl restart gdm3

Note: This will also close all your windows, but it's way quicker than a full restart.

Benedikt Gansinger
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I have an Asus DC300 Docking Station, and I got it to work by unplugging the power cord from the Docking Station and unplugging the docking station from my laptop for 10 seconds each at the same time, then re-plugging them.

I realized late that I was actually having this issue in Windows too.

Attila Szeremi
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