Pinta can not open file - permission denied

Question

My ubuntu 18.04 is installed in the SSD.I installed pinta from ubuntu software but can not open files from my hard disk, says permission denied. But can open files from SSD where ubuntu is installed(Document, Download... folders). How do i give permission to all the drives. Facing same problem with some other apps too.

Files from Computer is accessible to pinta.

Here is the findmnt | grep /media command output

When I click Details I get the following information:

System.UnauthorizedAccessException: Access to the path "/media/asif/New Volume/Desktop/o1.jpg" is denied.
  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean anonymous, System.IO.FileOptions options) [0x0019e] in :0 
  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean isAsync, System.Boolean anonymous) [0x00000] in :0 
  at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access) [0x00000] in :0 
  at (wrapper remoting-invoke-with-check) System.IO.FileStream..ctor(string,System.IO.FileMode,System.IO.FileAccess)
  at Pinta.Core.GdkPixbufFormat.Import (System.String fileName, Gtk.Window parent) [0x00001] in :0 
  at Pinta.Core.WorkspaceManager.OpenFile (System.String file, Gtk.Window parent) [0x0003d] in :0

Output of snap list pinta

error: no matching snaps installed

Output for command apt policy pinta

pinta:
  Installed: (none)
  Candidate: 1.6-2
  Version table:
     1.6-2 500
        500 http://archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
        500 http://archive.ubuntu.com/ubuntu bionic/universe i386 Packages
asif@asif-HP:~$

Here is output for flatpak list and dpkg -l pinta

Some of the output for sudo locate -i pinta:

/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_dash.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_dash_disabled.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_dash_prelight.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_dash_pressed.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_focused.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_focused_prelight.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_focused_pressed.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_unfocused.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_unfocused_prelight.svg
/snap/pinta-james-carroll/8/usr/share/themes/Radiance/unity/unmaximize_unfocused_pressed.svg
/snap/pinta-james-carroll/8/usr/share/themes/Raleigh/gtk-2.0
/snap/pinta-james-carroll/8/usr/share/themes/Raleigh/gtk-2.0/gtkrc
/snap/pinta-james-carroll/8/usr/share/thumbnailers/librsvg.thumbnailer
/snap/pinta-james-carroll/8/usr/share/upstart/sessions
/snap/pinta-james-carroll/8/usr/share/upstart/sessions/unity-gtk-module.conf
/snap/pinta-james-carroll/8/usr/share/xml/fontconfig
/snap/pinta-james-carroll/8/usr/share/xml/fontconfig/fonts.dtd
/var/cache/apparmor/snap-update-ns.pinta-james-carroll
/var/cache/apparmor/snap.pinta-james-carroll.pinta
/var/lib/snapd/apparmor/profiles/snap-update-ns.pinta-james-carroll
/var/lib/snapd/apparmor/profiles/snap.pinta-james-carroll.pinta
/var/lib/snapd/cookie/snap.pinta-james-carroll
/var/lib/snapd/desktop/applications/pinta-james-carroll_pinta.desktop
/var/lib/snapd/inhibit/pinta-james-carroll.lock
/var/lib/snapd/mount/snap.pinta-james-carroll.fstab
/var/lib/snapd/mount/snap.pinta-james-carroll.user-fstab
/var/lib/snapd/seccomp/bpf/snap.pinta-james-carroll.pinta.bin
/var/lib/snapd/seccomp/bpf/snap.pinta-james-carroll.pinta.src
/var/lib/snapd/sequence/pinta-james-carroll.json
/var/lib/snapd/snaps/pinta-james-carroll_6.snap
/var/lib/snapd/snaps/pinta-james-carroll_8.snap
/var/lib/ureadahead/snap.pinta-james-carroll.8.pack
/var/snap/pinta-james-carroll
/var/snap/pinta-james-carroll/6
/var/snap/pinta-james-carroll/8
/var/snap/pinta-james-carroll/common
/var/snap/pinta-james-carroll/current

Have you installed pinta from snap? What does snap list pinta output? — Raffa, Mar 05 '21 at 13:32
@mook765 please check here https://paste.ubuntu.com/p/9brf8Kpgd7/ — mahfuj asif, Mar 05 '21 at 14:24
Please help us understand. Are you using pinta for windows in wine? How do you run pinta? How did you try to open that picture? What does apt policy pinta return? How did you install pinta? What version of Ubuntu is installed? Please [edit] to add the information. — Raffa, Mar 05 '21 at 16:43
Please add the output of flatpak list and dpkg -l pinta. I am still trying to find where you installed pinta from. — Raffa, Mar 05 '21 at 17:21

Raffa · Accepted Answer · 2021-03-08T09:37:43.960

4

Info

You have snap pinta-james-carroll installed.

Please read this and this

Solution

Either, remove pinta-james-carroll like so:

sudo snap remove pinta-james-carroll

Then, install pinta from snap like so:

sudo snap install pinta

Then, set permissions in Ubuntu Software like so:

Or even better, remove snap pinta-james-carroll like so:

sudo snap remove pinta-james-carroll

and if you have installed snap pinta, remove it as well like so:

sudo snap remove pinta

Then, install pinta from the official repositories with APT like so:

sudo apt install pinta

edited Mar 08 '21 at 09:37

answered Mar 05 '21 at 17:14

Raffa

35,113

Pinta doesn't appear on command flatpak list, i have updated my question – mahfuj asif Mar 06 '21 at 14:15
@mahfujasif It is getting a little bit odd!. We are still hunting for pinta.Please run sudo updatedb then run sudo locate -i pinta and add the output to your question. – Raffa Mar 06 '21 at 14:53
output is too long, about 70k lines, so i have uploaded the text file here, please download https://file.io/IgcH2QQA9bsl – mahfuj asif Mar 08 '21 at 04:59
@mahfujasif Answer updated. – Raffa Mar 08 '21 at 07:47
sudo apt install pinta no longer works on Ubuntu 24.04. – Morten Lohne Oct 21 '24 at 11:55

score 2 · Answer 2 · answered Mar 05 '21 at 13:31

2

Type the following command in a terminal:

snap connect pinta:removable-media

It should then be able to access those drives.

answered Mar 05 '21 at 13:31

popey

24,607

Not working, probably because i didn't installed from snap – mahfuj asif Mar 05 '21 at 14:14

score 2 · Answer 3 · edited May 28 '21 at 12:25

2

If you install Pinta from the "Software" GUI, then you get a "snap" version that runs in some kind of sandbox so it cannot open files in your /tmp folder for example.

The solution is to remove the snap version and install it by running this command on your terminal:

sudo apt install pinta

as described above. Then you get a normal application.

edited May 28 '21 at 12:25

ThunderBird

1,963

answered May 28 '21 at 09:03

Mike

21

Pinta can not open file - permission denied

3 Answers3

Info

Solution