AnyDesk is not working before login from remote PC (manually)

Question

My Ubuntu version is 20.04. I am using AnyDesk for remote access to my lab pc. When I am trying to connect to my remote pc (the lab one) from my personal pc, I am getting some challenges. Like,

I am getting a remote display server is not supported (e.g. Wayland) error at the time of login from personal to the lab one.

Then I disabled the Wayland based on this and now I am getting desk_rt_ipc_error.

However, once I log in from my remote PC, then I can use AnyDesk from my personal one.

I have gone through several posts, but not getting any idea to solve the issues.

I appreciate your time and support.

Hi, I seem to be having the same problem but on a Linux Mint box ... How did u solve this ? — MarcoZen, Jun 20 '21 at 07:22
Thanks. I just switched to NoMachine - Works great. If you behind a office firewall, use port forwarding unless your firewall / router supports upnp. — MarcoZen, Jun 20 '21 at 16:43
@MarcoZen Based on your suggestion, I also switched NoMachine. But, unfortunately, servers are not connecting! Could you tell me how I have to use port forwarding? — 0Knowledge, Jun 23 '21 at 15:55
Hi ... You may have to open a question and list yr info for me / others to help. In the meantime - U are behind a firewall ? Will the admin cooperate with a port fwd or you have to do it on yr own ? — MarcoZen, Jun 23 '21 at 16:10

score 3 · Answer 1 · edited Sep 03 '21 at 01:23

3

I was able to resolve this by going into the /etc/gdm3/custom.conf file and do this change:

[daemon]
        # Enabling automatic login
        AutomaticLoginEnable=true
        AutomaticLogin=$USERNAME

and don't forget to also put the following in the /etc/gdm3/custom.conf file:

WaylandEnable=false

edited Sep 03 '21 at 01:23

Greenonline

2,182

answered Sep 02 '21 at 08:12

Suehad

31

I have both fix implemented and still getting the same message :( [daemon] # Enabling automatic login AutomaticLoginEnable=true AutomaticLogin=$USERNAME and WaylandEnable=false Same problem connecting from Win10 or Android. It only happens if Ubuntu just restarted and no login done yet... meaning no remote support in case of Ubuntu restart Any idea? – Giacomo Buico Nov 07 '21 at 09:18

score 2 · Answer 2 · edited Nov 18 '22 at 09:18

Edit file with nano /etc/gdm3/custom.conf

Uncomment the following

[daemon]
# Enabling automatic login
AutomaticLoginEnable=true
AutomaticLogin=$USERNAME
WaylandEnable=false

Make sure you change $USERNAME with actual username like the following
```
 AutomaticLogin=fouaduser
```
Then REBOOT
this will enable auto login for your ubuntu user while startup without asking for password, you can adjust timeout the idle power with 1 minute to lock ubuntu server again
with this solution you can user Anydesk without remotely issues

score 1 · Answer 3 · answered Jul 26 '22 at 14:05

1- Install lightdm display manager:

sudo apt -y install lightdm

or

sudo dnf install lightdm lightdm-gtk

2- Enable lightdm and disable gdm

sudo systemctl enable lightdm.service && sudo systemctl disable gdm.service

3- Reboot.

After you finished, you can switch to gdm again by:

sudo systemctl disable lightdm.service && sudo systemctl enable gdm.service

score 0 · Answer 4 · answered Jun 13 '23 at 14:36

Ok, so the answer from @Sajjad worked for me. The only problem was that I could not turn back to gdm using

sudo systemctl disable lightdm.service && sudo systemctl enable gdm.service

So after this last command and booting up again, I had to log in from the terminal. To get the UI running again I used:

systemctl start gdm

And to turn back the gdm as default:

systemctl set-default graphical.target

If gdm is "stuck", when you try to set it as default, you can try using:

systemctl status gdm.service
systemctl force-reload gdm.service

Additionally, you can try adding /np after your Anydesk remote device ID to check-in.

AnyDesk is not working before login from remote PC (manually)

4 Answers4