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I am new to Linux and I am using Ubuntu. I was use x.org drivers and I want to change to Nvidia. When I get into Software & Updates and in Additional Drivers try to change x.org to nvidia I get an error:

pk-client-error-quark:Failed to obtain authentication(303)

screenshot of error

Zanna
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Yusuf Aykut
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    First of all make sure your system is fully updated: sudo apt update && sudo apt full-upgrade. – ChanganAuto Nov 19 '21 at 09:55
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    What is the Ubuntu version? – Pilot6 Nov 19 '21 at 09:59
  • 20.04 LTS is my ubuntu version – Yusuf Aykut Nov 19 '21 at 10:25
  • @ChanganAuto Updating didn't work. – Yusuf Aykut Nov 19 '21 at 11:02
  • Updating didn't work... So, did the update procedure produced any error or didn't but the problem persisted when trying to install the Nvidia driver? Also, are you behind a proxy? – ChanganAuto Nov 19 '21 at 11:16
  • I don't use proxy. when I run code you gave I noticed it's not completed correctly so(give some problem I was find it not important) I run code seperatly. 'sudo apt update' give some problem after download something but its complete. but sudo apt full-upgrade is complete too. after I rebooted computer and problem is persisted when downloading Nvidia driver. – Yusuf Aykut Nov 19 '21 at 11:37
  • I have the problem that the Ubuntu 22.04 open-source driver won't connect to the Internet. When I tried to select the Broadcom driver in Software & Updates, I just got this message. It is impossible to use sudo apt update and sudo apt full-upgrade because I can't access the Internet. – Hedley Finger Jun 27 '23 at 00:26

3 Answers3

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I had the exact same error report following a stuck update. To release the stuck update, I ran sudo apt dist-upgrade and then an autoremove.

After restarting, my screen configuration was totally trashed and the system was using the open-source non-proprietary driver (and very unstable, and slow). I tried to install the nvidia driver and received this message.

I then ran the driver installation from the command line using the following steps:

  1. identify available/appropriate drivers with this command: ubuntu-drivers devices

  2. choose the one marked "recommended"

  3. install it using the command: sudo apt install nvidia-driver-XXX (replace XXX with the driver id number you want)

  4. reboot: sudo reboot

After this, my system came back properly.

HTH

Matt S
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Toby Eggitt
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  • somehow, after a startup, my second screen has gone, and i did the 3rd one (sudo apt install nvidia-driver-XXX), that was solved my situation. – inspiron Feb 20 '23 at 16:13
  • I had nvidia-driver-525 installed. I just run the command to install it again and it worked for me! – Jonathan Martins Jan 05 '24 at 06:05
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I'm using Ubuntu 21.10 and I got the same error in "Additional Drivers". I've been flipping back and forth between different Nvidia drivers and have multiple video cards. I went into the shell and did "sudo apt autoremove" and "sudo apt install nvidia-driver-495" and the driver installed with no issue.

Chris Maguire
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Upgrading to 22.10, then choosing driver 25 (recommended) in Software & updates solved my Nvidia installations issues for Nvidia RTX3080ti.

ChanganAuto
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Danny
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