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I am running a fresh install of 24.04 on VirtualBox 6.1.50_Ubuntu r161033 (with a Ubuntu 22.04 host). App Center opens to a white screen and immediately closes. Below is a screenshot of the relevant portion of the syslog. syslog

user79123
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4 Answers4

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Accordin to what i read and having recently issues running 24.04 on VM and disableing 3D accelereation i also tried that here...

So Settings > Apps > App Center > disable opengl.

For me it now opens.

  • I can confirm that disabling OpenGL in App Center settings works for me. It also works for Firmware Updater if you disable OpenGL for it. – user79123 May 03 '24 at 14:10
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I had the same problem. For unrelated reasons, I changed the windowing system from Wayland to X11. Then, I launched snap-store from the terminal to see and error messages. Here is what I got:

 ~$ snap-store
Gtk-Message: 11:55:34.391: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.

(snap-store:8363): Gtk-WARNING **: 11:55:34.640: GTK+ module /snap/snap-store/1134/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:55:34.640: Failed to load module "canberra-gtk-module"

(snap-store:8363): Gtk-WARNING **: 11:55:34.650: GTK+ module /snap/snap-store/1134/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:55:34.650: Failed to load module "canberra-gtk-module" flutter: INFO snap-store: Logging to /home/diomass/snap/snap-store/1134/.local/share/snap-store/snap-store.log

After that though, the App Center did launch and work.

TommyPeanuts
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jplw
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  • I had also discovered that if I switched to X11 the Snap Store works. I did not get the errors that you got, but I did get an unrelated system error on the system journal on first login after switching. Otherwise it seems to be working, but I don't think the Ubuntu team would call "Don't use Wayland" a fix. – user79123 May 01 '24 at 17:25
  • The original issue also affected Firmware Updater, and that is also fixed by using X11. It was suggested that I file a bug report on this, Robert Prince had already done so, I added my info. You can see it at https://github.com/ubuntu/app-center/issues/1655#issuecomment-2086861832 – user79123 May 01 '24 at 17:32
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For my New 24.04 this works for me

  • **So Settings > Apps > App Center > disable opengl **
rod
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THIS WORKED FOR ME! THANK YOU!

According to what i read and having recently issues running 24.04 on VM and disabling 3D acceleration i also tried that here...

**So Settings > Apps > App Center > disable opengl **