Ubuntu not starting after suspend

Question

I have an HP-compaq-15s-103tx laptop with duel booted Ubuntu 14.04 LTS and Windows 8.1 in UEFI Mode.

Every time when I try to Start my laptop after doing 'suspend', It does not boot at all.

i.e, the usual grub does not appear, and a blank screen with just an underscore . Its stuck here and nothing else.

I will have to long press the power button and start again. After this I get lots of error messages 'System program problem detected' in the corner of my desktop which I have reported a hundred times.

Thank you.

here is apportcheckresume:

#!/usr/bin/python3

# Copyright (C) 2009 Canonical Ltd.
# Author: Andy Whitcroft <apw@ubuntu.com>
#
# This program is free software; you can redistribute it and/or modify it
# under the terms of the GNU General Public License as published by the
# Free Software Foundation; either version 2 of the License, or (at your
# option) any later version.  See http://www.gnu.org/copyleft/gpl.html for
# the full text of the license.

import os
import sys
import datetime

from apport import unicode_gettext as _
from apport.hookutils import attach_file_if_exists


def main(argv=None):

    if argv is None:
        argv = sys.argv

    try:
        from apport.packaging_impl import impl as packaging
        if not packaging.enabled():
            return -1

        import apport.report
        pr = apport.report.Report(type='KernelOops')

        libdir = '/var/lib/pm-utils'
        flagfile = libdir + '/status'
        stresslog = libdir + '/stress.log'
        hanglog = libdir + '/resume-hang.log'

        pr.add_os_info()
        pr.add_proc_info()
        pr.add_user_info()
        package = apport.packaging.get_kernel_package()
        try:
            package_version = apport.packaging.get_version(package)
        except ValueError as e:
            if 'does not exist' in e.message:
                package_version = 'unknown'
        pr['Package'] = '%s %s' % (package, package_version)

        # grab the contents of the suspend/resume flag file
        attach_file_if_exists(pr, flagfile, 'Failure')

        # grab the contents of the suspend/hibernate log file
        attach_file_if_exists(pr, '/var/log/pm-suspend.log', 'SleepLog')

        # grab the contents of the suspend/resume stress test log if present.
        attach_file_if_exists(pr, stresslog, 'StressLog')

        # Ensure we are appropriatly tagged.
        if 'Failure' in pr:
            pr['Tags'] = 'resume ' + pr['Failure']

            # Record the failure mode.
            pr['Failure'] += '/resume'

        # If we had a late hang pull in the resume-hang logfile.  Also
        # add an additional tag so we can pick these out.
        if os.path.exists(hanglog):
            attach_file_if_exists(pr, hanglog, 'ResumeHangLog')
            pr['Tags'] += ' resume-late-hang'

        # Generate a sensible report message.
        if pr.get('Failure') == 'suspend/resume':
            pr['Annotation'] = _('This occured during a previous suspend and prevented it from resuming properly.')
        else:
            pr['Annotation'] = _('This occured during a previous hibernate and prevented it from resuming properly.')

        # If we had a late hang make sure the dialog is clear that they may
        # not have noticed.  Also update the bug title so we notice.
        if os.path.exists(hanglog):
            pr['Annotation'] += '  ' + _('The resume processing hung very near the end and will have appeared to have completed normally.')
            pr['Failure'] = 'late resume'

        if pr.check_ignored():
            return 0

        nowtime = datetime.datetime.now()
        pr_filename = '/var/crash/susres.%s.crash' % (str(nowtime).replace(' ', '_'))
        with os.fdopen(os.open(pr_filename, os.O_WRONLY | os.O_CREAT | os.O_EXCL, 0o640), 'wb') as report_file:
            pr.write(report_file)
        return 0
    except:
        print('apportcheckresume failed')
        raise

if __name__ == '__main__':
    sys.exit(main())

error report:

EDIT:

I Tried both the solutions given in Code Central, But both are not working for me.

But I noticed There are 3 other files in sleep.d folder that might be useful. So I have uploaded the Whole pm folder as it is here. please take a look at it.

Answer 1

I had this issue running Ubuntu 15.10 on an HP Envy M7-101DX with an NVidia GT-940M. The resolution is the same as found at the link posted by User Manish Sakpal: Click Here For Original Source

Since Fabby requested pasting the code here for posterity's sake, I will outline the steps:

Open a new terminal window and type:

sudo gedit /etc/pm/sleep.d/20_custom-ehci_hcd

In the resulting window, paste the following code:

#!/bin/sh

TMPLIST_E=/tmp/ehci-dev-list
TMPLIST_X=/tmp/xhci-dev-list
E_DIR=/sys/bus/pci/drivers/ehci_hcd
X_DIR=/sys/bus/pci/drivers/xhci_hcd
E_BIND=$E_DIR""/bind
E_UNBIND=$E_DIR""/unbind
X_BIND=$X_DIR""/bind
X_UNBIND=$X_DIR""/unbind
#param1 = temp file, param2 = device dir, param3 = unbind
unbindDev (){
#inspired by http://art.ubuntuforums.org/showpost.php?p=9744970&    postcount=19

echo -n '' > $1
for i in ls $2 | egrep '[0-9a-z]+\:[0-9a-z]+\:.*$'; do
echo -n "$i" | tee $3
echo "$i" >> $1
done
}
#param1 = tem file, param2 = bind
bindDev(){
[ -f $1 ] || return
for i in cat $1; do
echo -n "$i" | tee $2
done
rm $1
}
case "${1}" in
hibernate|suspend)
unbindDev $TMPLIST_E $E_DIR $E_UNBIND
unbindDev $TMPLIST_X $X_DIR $X_UNBIND
;;
resume|thaw)
bindDev $TMPLIST_E $E_BIND
bindDev $TMPLIST_X $X_BIND
;;
esac

Save and close the script.

In the terminal window, type the following:

sudo chmod 755 /etc/pm/sleep.d/20_custom-ehci_hcd

That is all it took for me to rectify the issue. Hopefully it will work for you and others.

Answer 2

I also have hp laptop, today itself i solve the suspend resume problem, but for that you have to follow the instructions as it is given below in the link then reboot to se whether it solve problem link:- http://thecodecentral.com/2011/01/18/fix-ubuntu-10-10-suspendhibernate-not-working-bug/