Einleitung

Wenn Dein Dell XPS 13 (auch bekannt als Dell XPS 13 Infinity Edge Ultrabook oder Dell XPS 13 Skylake) keine Ladung mehr hält, hat dieser sehr wahrscheinlich einen defekten Akku, der ersetzt werden muss.

Eine funktionierende Batterie liefert Strom für den Laptop. Nach genügend vielen Ladezyklen können Akkus die Ladung aber nicht mehr halten.

Sollte sich der Akku schneller als üblich entladen, sollte der Akku kalibriert werden, um die korrekte Kapazität zu ermitteln. Sollte man hier eine signifikante Reduzierung der Ladungskapazität feststellen, sollte die Batterie ersetzt werden.

Ein beschädigter Akku kann ein gefährliches Feuer verursachen. Sollte der Akku geschwollen sein, sollten entsprechende Maßnahmen ergriffen werden.

Stelle zu Beginn sicher, dass das Gerät ausgeschaltet ist.

  1. d4dlLhKy4BBopKMR
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    • Entferne acht 4 mm Torx T5 Schrauben von der Rückabdeckung.

    Missing a step about removing the tiny Phillips head screw under the XPS flip up cover in the middle. Also, there are hooks all the way around the cover so it doesn’t simply lift off.

    curtis_p_brown -

    What about step 3???

    Peter Hecht -

    Please dont hurry , take your Time to follow this procedure. It takes 20 min (not 5) and step 4 requires half of this Time. Good luck.

    Peter Hecht -

    +1 Peter Hecht is right - getting the little clips the back is snapped on with is time consuming and a bit fiddly for people not used to “spudging” off covers. Starting from the back is the key those come loose much easier and help with the rest

    Doug Steinschneider -

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    • Heble mit einem Plastiköffnungswerkzeug die mit "XPS" markierte Klappe in der Mitte auf.

    No flap or screw on the XPS 9370, just a press-fit latch at the centre of the cover. This can be gently prised off.

    Alan Thomas -

  3. TtZb5DNBruSpJQiH
    • Entferne die einzelne Kreuzschlitzschraube unter der Klappe.

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    • Heble mit Plektren oder einem Plastikwerkzeug die Gehäuseklammern auf. Beginne dabei an der hinteren Kante.

    It’s not that easy to lift actually, cause there are latches. Had t release them gently all around beforehand.

    Davit Barbakadze -

    Also there’s one additional screw under that plate on the bottom!

    Davit Barbakadze -

    Maybe the later models are different, since it should be from the front: https://www.youtube.com/watch?v=xFIE2SKs...

    shigmas -

    Very difficult step, Proceed very carefull

    Peter Hecht -

    If you are replacing the battery of a 9360 or latter (2016 onward) make sure to do the FRONT first. There are latches on the back that you may break if you try to force it open that way. After prying up the front and the sides, just lift up the front like you would open a hinged box. You shouldn’t feel that much resistance as the back hinges off towards you after you’ve lifted it around 30-40 degrees.

    Giacomo P -

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    • Entferne die untere Abdeckung.

    good evening, is there a site that sells the back part because it's broken

    marios cocka -

    good evening, is there a site that sells the

    back part because it's broken

    marios cocka -

  6. PyUToIwsQDJBe6OD
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    • Ziehe den Akkukabelstecker zum Akku hin aus seinem Anschluss heraus.

    • Sollte der Stecker klemmen, dann drücke abwechselnd auf beiden Seiten, um ihn so aus dem Anschluss"herauswandern" zu lassen..

    • Nicht nach oben ziehen.

    • Wenn der Stecker nicht leicht aus dem Anschluss herauskommt, dann setze die Spudgerspitze in die Vertiefung am Stecker ein und drücke ihn vorsichtig heraus.

    • Öffne das Display und drücke fünf Sekunden den Einschaltknopf, um das System zu entladen.

    DO NOT OPEN THE DISPLAY!!! When I did, on my Dell XPS 13 9360, I cracked something in the top right corner where the power button is, and the plastic part of the button came out. I can still press it, but there is now a gap there and dust can get it.

    Asher Grossman -

    I opened they display, very carefull. No problem. Open just enough to press they button.

    Peter Hecht -

    Take care on later models. This is not a breakdown for the 9360, I learned that the hard way.

    Giacomo P -

    Agree with Asher Grossman, open at your peril!

    James White -

    First put the bottom cover back, with 4 screws, one at each corner. Then you can safely open the display and press the button. Then close the display and take the bottom cover off again.

    Patrick Bower -

    I did not do the open display and drain the battery because I did not understand this part and I know my battery was essentially dead, hence why I ordered one. Did everything else and voila! Works perfectly!

    Terri DiChito -

    Opening the display worked fine for me, but when I closed it again, something definitely didn’t quite go right – I think it was trying to push against the missing back cover. I managed to carefully close the display by pushing against the metal corner thingy that was meant to push against the cover, and so far the laptop still seems to work, but I concur with Asher and James, be careful at least. Patrick’s suggestion sounds great if I’d seen it in time :)

    Lucas Werkmeister -

    Ich konnte den Stecker schliesslich mit Hilfe einer Plektren sehr gut entfernen. Das Display habe ich nicht geöffnet.

    Ursulina Kölbener -

    Much better to ensure the old battery is fully depleted (unplug from mains & switch on & let it expire) before you begin replacement.

    This allows you to leave the unit face down whilst you work on replacing the battery.

    duncan cresswell -

  7. SXUTo4UH1Rhl26KC
    • Entferne drei mit "M2x2" markierte Kreuzschlitzschrauben.

    • Entferne eine mit "M1.6x4" markierte Kreuzschlitzschraube.

    Bei meinem Gerät waren es nur 3 “M2x2” Schrauben.

    Außerdem wichtig: Bevor der Akku entnommen wird, sollten dringend die Klebstreifen von den Lautsprecher-Kabeln entfernt werden.

    Hendrik Schwartz -

    Right, only 3 Big ones, but another smaller must also be removed.

    Peter Hecht -

    The M2x2 screw in the bottom right corner on the picture seems to have come overtorqued from the factory, and I stripped the Philips slot as I was trying to unscrew it. The corresponding ring-shaped plastic tab had already separated from the battery and was held down tightly by the screw. I used locking pliers (vice grip) to loosen the screw.

    Konstantin Läufer -

    I recommend to use a slightly bigger Philips screwdriver (e.g. PH1 instead of PH0) for the the M2x2 screws, in order not to wreck the slots of the screws.

    Ivan Kellenberger -

    I also had a hard time getting lower right screw out!

    Chris Joseph -

    My XPS 13 9370 has 4 x M2 screws. Luckily these are clearly marked on the battery.

    Alan Thomas -

    Also problem with lower right screw. Rotated the whole battery to get it out.

    Are replacements available,?

    Doug Faunt -

    And to answer my own question, it appears the screws are available on EBay. I’ve ordered a set.

    Swollen battery, second time. Doesn’t like to be plugged in all the time.

    Doug Faunt -

  8. QjIape2YXJJRrHDs
    • Ziehe eventuell vorhandene Klebebänder ab, mit denen die Lautsprecherkabel am Akku befestigt sind.

    • Die Lautsprecher müssen nicht entfernt werden, nur das Klebeband, um den Akku unter dem Kabel entfernen zu können.

    Thanks for your useful picture guide. All this hassle just to replace the battery is a joke, I won’t be buying a Dell XPS then

    Paul Hilton -

    Yes messy, but this Is one of the best Ultrabook available, no regret!!

    Peter Hecht -

    No tape nor speaker cables on the XPS 9370

    Alan Thomas -

    hi this is great. question - when putting new battery in, do you re-tape the speaker cables with the tape was already in the computer?

    Benson Policy -

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    • Entferne den Akku.

    Hi, What size of screwdriver do you use for battery removal. I have iFix screwdriver set but could not match any. Any thoughts?

    Umidjon Abbasov -

Abschluss

Lege den neuen Akku ein, stecke dann auch das Netzteil an. Wenn sich das Laptop und das Ladegerät dann nicht einschalten lässt, wechsle auch noch die Knopfzelle aus. (CMOS, RTC; siehe Anleitung aus dem Dell Service Handbuch).

Um das Gerät wieder zusammenzubauen, folge den Anweisung in umgekehrter Reihenfolge

The Raptor

Mitglied seit: 28/11/16

6013 Reputation

71 Kommentare

Put compatible batteries under parts.

Keenan Lewis -

Awesome instructions. Worked perfectly. I’m back in business now, and it took me about 10 minutes. Thank you so much. By the way, I was using iFixit tools, which really helped. John Day

John Day -

using picks to open the case was a little tricky, but without this guide I would have looking for more screws or other ways to open it!

Mark -

I followed the instruction carefully and it was quite helpful. However, now that I am done with the battery replacement, the speaker no longer works, and it seems that there is a hardware issue. Any thoughts on this?

Sara Hadavi -

@Sara - Looking on another ifixit procedure, I found that the speaker wires are taped to the battery, so I suspect that the speaker was not properly plugged in after reassemble, or that something happened to the wires during battery removal. Hopefully the wires weren’t cut or stretched.

Here is what the XPS 13 teardown procedure had to say:

“….After that, it still isn't a perfectly clean getaway—the speaker wires are strategically taped to the battery in a half dozen spots, which we'll have to liberate to free the battery. (Admittedly, it could have been a lot worse.)

These same wires are trapped under the battery screws—so speaker replacement means battery removal. It looks like the XPS has some layering issues.”

ref: Dell XPS 13 Teardown

I hope this helps.

Graham Vodden -

Thank you so much for this helpful instruction.

Ran into one problem though, I replaced the battery successfully, but now I can only use the power button to turn on the laptop when it is plugged in or in sleep mode. If it is not plugged in and is turned off completely, I can not turn it on with the power button. Any thought? Thanks ahead!

David Wang -

Hi, Sara Hadavi.

I had the same problem even though I was very careful not to pinch or press the speaker wire which is maintained to tha battery pack wih stickers. The wires are particularly cramped near the right speaker if I revall well.

Before screwing the bottom lid of the computer back on again, I checked that the speakers worked well.

After screwing on the lid, I had no speakers working.

After another go at it, I found that the speakers worked OK if I did not screw in the Philips screw under the flipping plastic panel.

In fact, if I crewed it a little, there was no problem. But as soon as I screwed it tighter past some point, about half way, the speakers would stop functioning.

So I finally decided not to put that screw back in. My computer and the speakers work fine, now.

Cheers.

Michel Camus, Montreal, Canada

mcamus51 -

That's very helpful. Exactly the same thing worked for me!

John Ball -

did everyone else replace their battery with the newegg link provided above? I did that for mine and the battery failed after a month of very minimal use. Apparently it was a battery malfunction or something like that as the orange charge light was flickering in orange and I was basically unable to use the laptop without a charger plugged in. I tried resetting the battery by unplugging and replugging though to no avail. Was wondering if anyone else is/was experiencing this same problem?

John Big Dick New Mexico -

Wieder Zusammenbau: Ich tat mir leichter dann zuallererst das Kabel wieder anzustecken und erst dann den Akku einzusetzen.

Gregor Barcal -

****READ FIRST BEFORE BUYING!!****

Ordered the kit via website which came with the installation kit and a battery for the XPS 13.

After installation, the boot up states that it was not a DELL compatible battery and will not charge via charger.

Further inspection is that the battery is a third-party item from China. I do not know if this was a mistake and was sent a non-dell one by accident or if all of their batteries are sourced from non-compatible companies.

Contacted the ifixit customer support, left a detailed message and is awaiting back response. Hopefully I received a dud battery, and will receive the proper one or I, along with the rest of the customers have been misled and deserve a refund.

I will come back to the comments and let you know what the response was, until then if you’re reading this, I CANNOT RECOMMEND YOU BUY THIS PRODUCT.

DO NOT ATTEMPT TO CHARGE A THIRD PARTY BATTERY IF YOUR COMPUTER/DELL TELLS YOU NOT TO. IF YOU KNOW ANYTHING ABOUT LITHIUM BATTERIES, ITS NOT WORTH THE RISK!!

dojun ryu -

We have the same message. Have replaced batter and we are charging now. Not sure if battery is currently charging - started at 47% and hasn't moved. Any suggestions on what we should do? Laptop is for my son starting school in 1 week.

@sarahw can you assist here pls?

dmc -

continued..

Key things to note:

1. Website makes no mention of this issue, it is a laptop boot error which means it is a COMMON DELL ERROR, every XPS 13 laptop will go through the same thing! Company should know of this already if they are a repair company.

2. I have not tested charging to see if the regular charger works with the Chinese batteries either short term or long term, but I am not testing it out for safety reasons and no company should tell you otherwise.

3. installation guide and kit works perfectly. buy the kit and buy the dell store ones and install it

dojun ryu -

Thank you so much. Extremely clear instructions and labelled photos. I’m so grateful to you for this. It took me about 10 minutes

Yakov Korer -

Please put 9360 - 60wh PW23Y under parts; can’t find where to buy

Luke -

I just successfully replaced the original battery on my Dell XPS 13 9530 with the one presented here. It seems that the laptop reject it as I get an orange led blinking when trying to charge it, and the laptop won’t operate without AC. My original battery is 90V7W and the one I purchased here is JD25G. Has anyone bumped into it?

Gal Aharoni -

I too received a JD25G (rated as 52Wh, 7.4V). On opening my XPS 13 9350 I noticed that the original battery, like yours, was also a 90V7W (rated as 56Wh, 7.6V). On the iFixit page from where I purchased the battery, they listed 5K9CP, 90V7W, DIN02, JD25G, JHXPY as compatible part numbers so I went ahead and installed it. I just finished and the battery seems to be working properly.

Were you having the same problem prior to purchasing the battery replacement? Maybe it’s a problem with your charger. I came across this on YouTube (https://www.youtube.com/watch?v=_eWD3w5x...). Don’t know of it applies to your situation.

Achilles21 -

@galah92 I have the same issue. Followed the installation guide but the LED under the touchpad blinks 3 orange lights, then 1 white light. Based on this chart of codes at the bottom of this article that means CMOS battery failure… Not sure what to do now as the computer will not turn on…

Alex -

The instructions were really useful. I printed them out so that I had the photos while I was following the instructions. One thing I would add was that I discovered that there are more screwdrivers in Heaven and Earth than my toolbox had taken into account and it would have been very useful to have purchased them before I started! You need the T5, the PH0, PH00 and PH000 all of which were new to me - and sounded slightly rude until I had acquired them - but thanks very much for the instructions, i wouldn’t have dared go ahead without them.

One other thing, I discovered the batteries come in 2 versions at least, 5.2V with 3 fixings and 5.6V with 4 fixings. I managed to acquire both, needless to say, and had to send the 5.2V back. Ideally one would check before blundering ahead like me.

John Farrell

7/1/2020

johnkfarrell -

Very helpful instruction: the laptop only has one inconvenience that is mentioned: the tape that attaches the speaker wires onto the battery. A poor design.

Emilio -

I issue I ran into was the battery connection. The wiring harness is very tight which causes the right side of the connection to pull loose enough to cause the XPS to act erratically. Screen flickers out. Keyboard goes dead. I solved this by applying a small piece of electrical tape to the connector to make sure the connection stays in place.

Brian MacDonald -

I ran into the same issue with the laptop rejecting the battery as not being genuine. Hopefully iFixit gives me a refund.

Adam Dutko -

When I received this battery, I installed it and booted the machine. I was then faced with a “non-genuine” warning and an annoying beeping noise from the BIOS. The laptop firmware informed it would not charge the battery. I sent an RMA to iFixit and they were absolutely awesome. Although this battery didn’t work for my laptop (a 2016 Dell XPS 9360) I will definitely be buying from iFixit again when needed! Great company and support. Thank you.

Adam Dutko -

Where were you able to find a genuine replacement battery?

Conrad Kaimalino Newfield -

Great guide. It also applies to the XPS 13 9360.

Karl Brown -

After I installed the new battery, I drained the battery below 10% and then fully charged the laptop. I keep getting Windows messages saying “Your battery is very low” even though the battery indicator says >90% and the laptop is even plugged into power. Is this a sign of a defective replacement battery? Or do I need to do battery memory calibration again???

Jeffrey Zehler -

Many thanks - worked perfectly! The T5 Torx bit is a bit fragile, and so I had to be a little extra careful screwing them back in…probably damaged the T5 bit a little on one screw, so just be careful with these. - Carl (Michigan USA)

chs1974 -

When should i expect you to restock the battery as i have been waiting for months and when i check it's always out of stock. I need a 56wh 7.6v battery for my xps 13 9350. Thank you for your reply in advance.

mehdi abdelfettah -

Some sources say that after installing new battery some additional actions required, like inputting the serial number of the battery or reprogramming something. I have read that without it the new battery won't charge. Can you please confirm or disprove that?

Лев Тен -

I am talking about official batteries manufactured for Dell of course, not some third parties stuff.

Лев Тен -

rien à dire. parfait. avec les bons outils et en suivant les instructions, il ne faut pas plus de dix minutes. well done.

françois sabaté -

The directions about removing the battery are better in the “how to replace the touch pad.” Using the tweezers and tape removal pics are helpful.

GUY JOHNSON -

On XPS13 9370 versione, you don't have The flap with relative screw

The battere is fixed with 4 screws on The Angles And one on The

roberto cravero -

My system didn’t recognize the battery after I replaced it. I confirmed that it was the same rating (52Wh) and battery type (JD25G) as the original (if not an official Dell battery). A little searching turned up a solution:

1) Disconnect the battery, press & hold the power button for 15 seconds.

2) Reconnect the battery, and replace the system cover.

3) Open the lid, press the power button.

4) When the DELL logo is displayed, press the F2 key. The system BIOS menu is displayed.

5) Reset the BIOS to system defaults (https://www.dell.com/support/article/en-...).

6) Save & exit.

After booting, the battery was recognized by the system.

Blair Ellsworth -

Hi, I replaced my battery, but now the unit seems not to be able to charge . Is this a a problem with the adapter?

Best,

Gwen

Gwendalyn Moore -

J’ai un problème depuis que j’ai réalisé le changement de la batterie. Je travaille sur mon Dell XPS branché sur le secteur batterie chargée à 100% et disons après 1 ou 2 heures, le voyant lumineux de charge se met à clignoter blanc et jaune, le picto de la batterie sur l’écran indique que la batterie se met en charge et d’un seul coup, mon PC s’éteint. Lorsque je le démarre à nouveau je retrouve la cession identique comme si rien ne s’était passé, toute mes données sont intactes je n’ai rien perdu. Ce problème peut se produire jusqu’à 4 fois pas jour. Je n’ai malheureusement pas eu la bonne idée de lire votre tuto avant de changer la batterie et il me semble que 2 étapes de l’étape 6 peuvent être à l’origine du problème : j’ai tiré le connecteur vers le haut et je n’ai pas vidée la charge latente du système. Pensez-vous que le problème vienne de là ?

Frederic Chatry -

Caution to others attempting this: I have a refurbished 9343, on my unit the “M2X2” screws had been overtightened, presumably at the factory or at the refurbishment center. I stripped one of those screws, making this a much more difficult repair process than I had anticipated.

Rachel -

Thanks for the accurate instructions!! I didn’t bother with an aftermarket battery and ordered an OEM one from https://www.parts-people.com/index.php?a.... The BIOS detected it immediately and reported its health as “excellent.”

Konstantin Läufer -

Seems to have gone well except now I get a message on startup “Alert! TPM device is not detected”, and it wants to run diagnostics. Those all pass, and all the major hardware components work in normal operation, using Windows. Would love to hear if anyone else got the same issue when switching to the Chinese-made battery sold by iFixit. XPS 13 9350.

Thanks for the write-up though!

Matthew Edwards -

Thanks for this. Worked a treat. The back was a pain to get off but knowing where all the screws were was very helpful. I bought an OEM battery to avoid any compatibility issues and it was slightly cheaper. The computer booted fine first time. I get the TPM issue on a regular basis anyway, I think it is when my battery goes dead. It goes away after a while though quite often requires you to enter the bitlocker key which is annoying. Hopefully this will solve that issue as well.

Robert Flook -

Great tip on removing and re-installing the coin-cell battery (CMOS, RTC). My laptop wouldn’t boot after the battery swap, but removing and reinstalling the cell battery fixed it! Thanks!

Eric Steinke -

Clear and accurate instructions.

Thanks!

Michael Turner -

Perfect. Whew, with the right tools, baddabing! :^) Clear instructions. Thank you! Okay, how about a note re: disposing of the old lithium battery?

Mark Peterson -

Yay! Worked perfectly and the little kit I ordered with the battery is awesome. And I’m a chick that is not supremely handy although I do know my way around a tool or too. ;-) thank you for this guide.

Terri DiChito -

Great instructions. Followed carefully, read all suggestions and tips. Probably didn’t need battery replacement kit, used the screwdrivers. Charged battery as instructed. Have been using for 1 week now. Great charge, no adverse side effects noted post battery replacement.

There was a striped screw - same as others reported. Attempted all tips without success. Finally rotated old battery, prepared to break off plastic attachment hole, at this angle was able to use file & knife to grip edges just enough to loosen up & remove. Screwed new battery in with same striped screw (as it was the 4th screw, not sure it had to be there so did not tighten too much).

MKat -

Do I need to use an anti-static mat or device to do this repair?

Matthew Dorsey -

Hi Matthew, an anti-static mat or wrist strap isn’t strictly necessary, but it is a very good idea. It’s surprisingly easy to brick a motherboard if you aren’t careful about static. Good luck with the repair!

Adam O'Camb -

I followed the instruction to change the battery of an XPS 13 9370.

There is no XPS cover in the middle of the laptop and no additional screw. Also the speaker cables are not taped to the battery. Everything else is basically the same.

This way the disassembling is even a bit easier as described.

UliM -

awesome! This guide saved me tons of time and/or money, and reduced the total amount of waste on the planet. Thanks for writing it

Mason Kramer -

Adapted this guide to replace the battery on Dell XPS 13 9370 with success. Some differences:

- There is no XPS cover so no need to remove hidden screws.

- Speaker cable is not taped to the battery so no need to remove that.

- Battery screws have same labels, but are in slightly different positions.

Note: the backplate on this model is machined aluminium and has some very sharp edges. I managed to get cuts on four fingers while trying to pry the lid open. I’d consider either using some gloves or at least being very careful not to slide fingers along the backplate edges while handling it.

Vili Lehto -

I followed the instructions step by step. Very clear. Took me about 20 minutes - with ifixit tools and guitar plectrums of different strength btw - and .. tadaaa new battery works like a charm.

Thank you so much for your excellent tutorial. Keep up your great work.

Just one minor issue. on the hinge side remains a small gap. it appears that the plastic backside could be more robust - but as I said - this is only a minor optical issue.

Pablo Mentzinis -

Vielen Dank für die klare Anleitung hat perfekt geklappt! Hat ca. 30 min gedauert - wobei die Entfernung der unteren Abdeckung am schwierigsten war.

Dagmar Lühmann -

Perfect! Instructions are easy to follow. I used ifixit toolbox ( which is high quality and awesome, btw) to replace the battery. Everything went smoothly.

Sarah Amir -

Just replaced my battery using these instructions. Worked like a charm. Thank you!

Now what to do with the old battery?

badkins12 -

Check out our e-waste page for the e-waste laws in your area!

Adam O'Camb -

Thank you Raptor! Perfectly done.

Patrick Strek -

very helpful guide, thanks.

James Wang -

It was relatively easy to change the battery (also thanks to the great toolkit of iFixit), and I had no issue with my laptop after the substitution. Simply, finally again a battery life.

Giacomo Falchetta -

Will the laptop function in the absence of a battery?

Ho Soon Lian He Shunnian -

Hi there, thank you very much for the walk through. Worked like a charm for my XPS13 (9350). I had to apply a little more force to remove the lid, but knowing that I haven't overlooked any screw was helpful.

I ordered a "JHXPY" battery with 7.4V / 6930mAh from a local shop (Switzerland), i.e. not specifically certified as approved by Dell. Th battery was recognized right away, no need for any adjustments whatsoever.

The Windows battery report indicated that the old battery was only at 50% of overall capacity, the new one is battery is currently at 80%. It's the first charging/recharging cycle though, so I expect this to increase with further cycles. In any case, I'm already a happy camper as the decreased battery capacity was causing issues already. I also used the opportunity to dedust the fan.

Jochen Bergmann -

This guide was perfect. Screws in the right place and prying tool position good. I did two of these today using this guide no issues at all. The issue is now finding official Dell Batteries. as Dell no longer make them for units more than 6 years old. I had an XPS 9340 and an XPS 9350.

Bradley Anderson -

Is there a BIOS patch or some kind of software tool to get the system to not reject the battery? I have system LED bliking on the front of the laptop (1 amber 1 white over and over). When I get into the unit, diagnostics warns me that the batter installed is not a Dell battery and will not be charged by the system. I have replaced CMOS as well.

I have updated BIOS on the unit to 2.20 from May 18, 2022 and it did not help.

Todd Grayson -

Hi Todd, it looks like another user ran into a similar issue and they posted a solution in the comments above. Check out the instructions from https://www.ifixit.com/User/3391536/Blai.... If that doesn't solve the issue, feel free to post a question in our Answers Forum and there are many people willing to help there as well.

Sarah Westberg -

The Blair Ellsworth - Sep 14, 2020 post to this discussion adresses the "battery recognition" issue for me. That posting should be part of the page documentation IMHO. Thanks much Blair & You too Sarah!

Todd Grayson -

Hi Todd, I'm so glad that helped! Thanks for letting me know and thank you Blair!

Sarah Westberg -

mentre si rimonta il nastro va rimesso e/o sostituito?

Lorenzo Scarduelli -

Excellent guide and the tools helped - took this old fella 15 mins including a deep clean (full of dust) - thanks

Robert Quirk -

so easy. thank you

Margaret A Card -

I cannot remove one of the battery screws and read it may have loctite. Is it safe to use a blow dryer on the screw?

Deb Kolmodin -

I just bought this replacement battery from ifixit, for my xps13 laptop. I followed the instructions to replace it. It was not difficult to do the replacement. However when I turned on the laptop I had a sudden shutdown after 3 minutes. I thought the new battery maybe came empty so I didn't give it importance. So I left the laptop charging for 1hr and tried again but still I get sudden shutdowns. So I don't know if there's an issue with the battery or maybe something was wrong during the replacement. Any idea what this could be?

Djordje -

Super Anleitung. Selbst mir als Neuling ist der Akkutausch in 15 Min. gelungen :)

manfred.ott@ott-antriebe.de -