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Troubleshooting

If you are having trouble with the HP 15-da0002dx laptop, try referring to the troubleshooting page.

Background and Identification

The HP 15-da0002dx is an 8th generation laptop.  This product was released on December 20, 2018. This model can be identified by a sticker on the bottom face of the laptop with the device’s model number listed, and is also known by HP Notebook 15.6" Touch-Screen Laptop.

The HP 15-da0002dx is a large, portable laptop that is known for its full keyboard and a large touchscreen.  In comparison to previous models of this laptop, the HP 15-da0002dx has a 128 GB hard drive that allows the computer to form tasks faster and with less buffering. The most notable aspects of this laptop is its design and screen display.  Customers say it has a bright, clear screen with an easy-to-use touchscreen feature and a battery life of up to 10 hours.

The HP 15-da0002dx was replaced by the HP Spectre x360 in March of 2019.

Specifications

General:

  • Color: Natural Silver, Ash Silver Vertical Brushed
  • Color Category: Silver
  • Model Number: 15-DA0002DX

Key Specs:

  • Backlit Keyboard No
  • Screen Size 15.6 inches
  • Touch Screen
  • Storage Type SSD
  • Total Storage Capacity 128 gigabytes
  • Solid State Drive Capacity 128 gigabytes
  • System Memory (RAM) 8 gigabytes
  • Graphics
  • Processor Speed (Base) 1.6 gigahertz
  • Processor Model Intel 8th Generation Core i5
  • Processor Model Number i5-8250U
  • Operating System
  • Operating system: Windows 10 Home
  • Battery Life 10.25 hours
  • Battery Type Lithium-ion

Features:

  • Touchpad Type: Multi-touch, with gesture support
  • Cooling System: Air
  • Operating System Architecture: 64-bit

Ports:

  • Headphone Jack
  • Number of USB Ports (Total): 3
  • Number of USB 2.0 Type A Ports: 1
  • Number of USB 3.0 Type A Ports: 2
  • Number of HDMI Outputs (Total): 1

Display:

  • Screen Size 15.6 inches
  • Screen Resolution 1366 x 768 (HD)
  • Touch Screen
  • Display Type: Touchscreen Widescreen LED-LCD

Storage:

  • Storage Type: SSD
  • Total Storage Capacity: 128 gigabytes
  • Solid State Drive Capacity: 128 gigabytes

Memory:

  • System Memory (RAM): 8 gigabytes
  • Type of Memory (RAM): DDR4 SDRAM
  • System Memory RAM Speed: 2400 megahertz
  • Cache Memory: 6 megabytes
  • Number of Memory Sticks Included: 1
  • Media Card Reader

Graphics:

  • Graphics
  • Graphics Type: Integrated

Processor:

  • Processor Brand: Intel
  • Processor Speed (Base): 1.6 gigahertz
  • Processor Model: Intel 8th Generation Core i5
  • Processor Model Number: i5-8250U

Connectivity:

  • Internet Connectivity: Wi-Fi
  • Bluetooth Enabled

Power:

  • Battery Life: 10.25 hours
  • Battery Cells: 3-cell
  • Battery Type: Lithium-ion

Dimension:

  • Product Height:
    0.9 inches
  • Product Width:
    14.8 inches
  • Product Depth:
    9.7 inches
  • Product Weight:
    3.9 pounds

Audio:

  • Speaker Type: Stereo speakers

Warranty:

  • Manufacturer's Warranty - Parts: 1 year
  • Manufacturer's Warranty - Labor: 1 year

Additional Information

Amazon

HP Notebook support page

Best Buy: HP Notebook 15-da0002dx

Memory and Solid State Drive Support Page