Werkzeuge

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Troubleshooting

If you're experiencing any issues with the HP Chromebook 11A G6 EE, visit the device’s troubleshooting page for additional information.

Background

The HP Chromebook 11A G6 EE was released on January 21, 2019. The difference between the Chromebook 11A and the 11 are as follows:

  • The memory controller is 266MHz faster than the 11.
  • Increased solid-state storage.
  • Upgraded battery to compensate for the greater processing power
    • Note: the overall battery life is a little lower than the 11.
  • The 11A weighs slightly more than the 11.

The Chromebook was released as an educational device and uses an AMD A4 9120C graphics card. This is a simple system designed for everyday tasks like browsing the internet or composing/editing documents. The Chromebook is a Linux-based operating system created by Google to work with web applications that facilitates the user’s access to thousands of educational applications. The Chromebook is a blend of a pure cloud client and the hardware of an everyday portable computer.

Identification

The Chromebook 11A G6 EE is <19 mm thick. It has a Google Chrome logo on top of the laptop near a corner and the HP logo in the center. The laptop has a webcam, co-molded rubber contact points, a strengthened corner design, and a durable 180° hinge that lies completely flat.

Specifications

Operating system-

  • Pre-installed Chrome OS

Processor-

* AMD A4-9120C APU w/integrated chipset

  • 1.2 GHz base frequency, up to 2.4 GHz maximum boost clock
    • 1 MB cache, 2 cores

Graphics-

  • Radeon R4 Graphics
  • Supports HD Decoder, DirectX 12, and HDMI 1.4b

Display-

  • 29.46 cm (11.6 in) diagonal HD (1366 x 768)

** Also available with a Brightview WLED-backlit slim touchscreen

Storage and drives-

  • eMMC 5.0, 16 GB, or 32 GB options

Memory-

  • 4 GB DDR4-1866 SDRAM (note: soldered down)

Ports/slots-

  • (2) USB 3.1 Type-C Gen 1 (Supports Power Delivery and DisplayPort)
  • (2) USB 2.0
  • (1) Stereo Headphone/microphone combo jack
  • (1) MicroSD card (Supports SD, SDHC, and SDXC)

Multimedia-

  • Audio
    • HD audio, Dual speakers, Integrated microphone
  • Camera
    • 720p HD camera

Keyboard/pointing devices-

  • Keyboard
    • Full-sized island-style, spill-resistant, Pick resistant
  • Pointing device
    • Touchpad with multi-touch gestures enabled

Networking/communication-

  • Qualcomm Wireless-AC 802.11a/b/g/n/ac (2x2) WLAN and Bluetooth 4.2 Combo, non-vPro (Supports Multi-user-MIMO)

Power-

  • HP Smart 45 W USB Type-C AC adapter with minimum 1.0 m (3.3 ft) length USB-C/power cord, 3-wire plug (note: Availability might vary by country)
  • HP Long Life 2-cell, 47.36 Wh Li-ion (Up to 10-hour run time)
    • HP Fast Charge Technology (90% in 90 minutes)
    • Battery weight: 0.18 kg (0.40 lb)

Product Features-

  • Dimensions
    • 30.6 x 20.8 x 1.8 cm (12.04 x 8.18 x 0.71 in)
  • Weight
    • Starting at 1.28 kg (2.82 lbs)

Additional Information

HP Chromebook manuals

HP Chromebook 11A EE on Amazon

HP Chromebook Wiki

Product review