Werkzeuge

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Troubleshooting

If you are looking for any information regarding issues with your HP 15-db0004dx laptop here is our troubleshooting page:

HP 15-db0004dx Troubleshooting

Background

The HP 15-db0004dx is a laptop, made by HP, released in 2018. The HP 15-db0004dx is a black medium sized laptop used for convenient and portable work use. Mostly used in businesses, schools, and gaming fields. Many people praise the laptop for being simple to use, and perfect for home and school use. The main complaint they have to say about it, is that it does tend to run slow.

The HP 15-db0004dx is made with a plastic interior that weighs roughly 4.5 pounds. It also has dimensions at about 15 inches long, and 10 inches wide, a transportable size. This laptop also has a display size of 15.6 inches.

This laptop is part of the HP 15-db0000 series, and it appears to be similar to some of the other models. The HP 15-db0004dx appears to use the same battery type, as well as the same display as some of the other models, and has similarities with some of the other components as well. This laptop was an antecedent for the HP 15-db0005dx laptop, and there are many differences between them. Some of the differences include, the webcams the HP 15-db0004dx has a HP Webcam with integrated digital microphone, while the HP 15-db0005dx has a HP TrueVision HD Camera with integrated digital microphone webcam. The older model (the HP 15-db0004dx) has an AMD Ryzen™ 3 2200U (2.5 GHz base frequency, up to 3.4 GHz burst frequency, 1 MB cache, 2 cores) microproccesor, and the newer model (the HP-15-db0005dx) has a AMD Ryzen™ 5 2500U Quad-Core (2 GHz base frequency, up to 3.6 GHz burst frequency, 6 MB cache) microprocessor. The older model's hard drive is a 1 TB 5400 rpm SATA, and the newer model is a 128 GB M.2 SSD. The two models also have different displays the older model has a 15.6" diagonal HD SVA BrightView WLED-backlit (1366 x 768) display, and the newer model has a 15.6" diagonal HD SVA WLED-backlit touch screen (1366 x 768) display. The HP 15-db0005dx has a better battery life, and it is also lighter, than the HP 15-db0004dx.

Sources

HP Notebook - 15-db0004dx Product Specifications

HP Notebook - 15-db0005dx Product Specifications

HP Notebook - 15-db0000ne Product Specifications

Amazon HP 15-db0004dx Customer Review

Identification

The HP 15-db0004dx is a black medium sized laptop that has a 15.6” diagonal HD display. This model is differentiated from the others with its webcam with a built-in digital microphone. The model number is located on the bottom of the device. Other attributes that can make the laptop easily identifiable are the 3 USB ports, 1 HDMI port, and a headphone/microphone combo.Specifications

Specifications

Hardware

Microprocessor: AMD Ryzen™ 3 2200U (2.5 GHz base frequency, up to 3.4 GHz burst frequency, 1 MB cache, 2 cores)

Memory: 8 GB DDR4-2400 SDRAM (1 x 8 GB)

Dimensions (W x D x H): 37.6 x 24.6 x 2.25 cm

Weight: 2.08 kg

Hard Drive: 1 TB 5400 rpm SATA

Display: 15.6" diagonal HD SVA BrightView WLED-backlit (1366 x 768)Additional Information

Network Interface: Integrated 10/100/1000 GbE LAN

Power Supply: 45 W AC Power Adapter

Battery: 2-cell, 41 Wh Li-ion

Webcam: HP Webcam with Integrated Digital Microphone

Audio Features: Stereo Speakers

External Ports:

  • 2 USB 3.1 Gen 1 (Data Transfer Only)
  • 1 USB 2.0; 1 HDMI 1.4b; 1 RJ-45
  • 1 Headphone/Microphone Combo

Software

Operating System: Windows 10 Home 64

Included Software: McAfee Livesafe™

Sources

Additional Information

HP Notebook - 15-db0004dx Product Specifications

HP Notebook - 15-db0004dx - Manuals

HP 15-DB0004DX Laptop Features, Specs and Manual

HP 15-db0004dx Reviews on Amazon