HP Envy x360 15m-cn0011dx Repair

The troubleshooting page for the HP Envy x360 15m-cn0011dx can be found here.

The HP Envy x360 15m-cn0011dx is a 2-in-1 laptop that has Windows 10 Home installed and loaded with a Intel core i5 processor, 8GB Memory RAM, and a 265GB solid state drive. This laptop was release June of 2018. It also had a battery recall back in 2019 due to the battery overheating and catching fire. This specific laptop doesn't come with a pen/stylus, however you can purchase one for use.

This is a silver laptop that can be folded into a tablet. It also has a touch screen display. The hinges of the laptop have a wavy design to them. The model number for this device can be found on the bottom back side of the laptop in fine print. The same place where you can find the model number will also show Serial Number (SN) and Product ID (ProdID).

• CPU: Intel Core i5-8250U (1.6 GHz)
• GPU: Intel UHD Graphics 620
• Memory: 8GB DDR4-2400 SDRAM (1 x 8GB)
• Hard Drive: 128 GB M.2 SSD
• Power Supply Type: 45 W AC power adapter
• Webcam: HP Wide Vision HD IR Camera
• Operating System: Windows 10 Home 64
• Battery Type: 3-cell, 52.5 Wh Li-ion

There can be more information about this device from the manufacturer here.

The manufacturer repair guide can be found here.

Tools: The Tools that were used to repair this device can be found here.