*OBSOLETE* How to install the Xbox One Wireless Receiver 1713 (Windows 7/8.1)

Written By: Nick
  • Comments: 29
*OBSOLETE* How to install the Xbox One Wireless Receiver 1713 (Windows 7/8.1)

Difficulty

Very easy

Steps

4

Time Required

30 minutes

Introduction

IMPORTANT: AS OF 1/1/2023, THIS GUIDE IS OBSOLETE AND WILL NO LONGER BE UPDATED. ALL OPERATING SYSTEMS COVERED ARE END-OF-LIFE AND NO LONGER UPDATED BY MICROSOFT. AS SUCH, I CANNOT GUARANTEE MICROSOFT WILL CONTINUE TO UPDATE THE DRIVERS. This guide will remain up indefinitely "AS-IS" but will no longer be updated. IN THE EVENT OF A MAJOR ISSUE, I MAY NEED TO TAKE THIS GUIDE DOWN PERMANENTLY.

If you purchased an Xbox Wireless Receiver for Windows and are wondering how to use it on Windows 7 or 8.x, this guide will show you how to install the drivers. Since Microsoft is aggressively pushing Windows 10 (despite most choosing to wait), problems have begun to show up with the process to push reluctant Windows 7 or 8.x users to upgrade. This guide will show you how to manually install the driver and get it working on these older systems.
IMPORTANT: While my screenshots show Windows 7, it is no longer supported by Microsoft as of 1/14/2020. Since the steps are still largely the same, I chose to keep using the existing photos.

IMPORTANT WINDOWS EOL NOTICES:

  • PASSED: Windows 7: AS OF 1/14/2020, WINDOWS 7 IS END OF LIFE. I no longer support Windows 7. However, this procedure can still be used and works.
  • PASSED: Windows 8.1: Windows 8.1 will be "EOL" on 1/10/2023, however, I am marking this guide "EOL" before the official date from Microsoft. As of 12/14/2021, I am not supporting Windows 8.1 users directly but will fix critical guide issues.

Guide notes

  • In most cases, the receiver picks up the driver automatically but may need encouragement. Follow the manual steps in the event it does not automatically install.
  • Windows 10 users: This guide is specific to Windows 7 and 8.x, not 10 as it required driver version changes. Refer to the Windows 10 guide.

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    • Try this method first. Microsoft pulled the download from the public Microsoft Update catalog.

    • Before opening Device Manager, see if the driver installed correctly (it will say "Ready to use"). If it does not say this, open Device Manager to confirm.

    • Plug the Xbox Wireless Receiver into your PC. Before using the manual option, confirm the automatic installation worked.

    • Windows 7: Open the start menu and right click Computer. Select Manange and locate Device Manager.

    • Windows 8.x: Right click the Windows logo in the taskbar. Select Device Manager.

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    • Open Device Manager and follow the steps specific to your version of Windows.

    • Windows 7: Open the start menu and right click Computer. Select Manange and locate Device Manager.

    • Windows 8.x: Right click the Windows logo in the taskbar. Select Device Manager.

    • Double click XBOX ACC and verify the error shown is Code 28. Click Update Driver, then Search automatically for updated driver software.

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    • If the automatic driver install fails, download the appropriate .cab installation file (32/64-bit archive).

    • Select Browse my computer for driver software.

    • Locate the folder where the driver is downloaded and select Copy address as text. Paste the location into the box under Search for drivers in this lcoation:. Click Next.

    I can provide the x86 .cab if you are willing to host it :)

    Andrei Vasile -

    I can put it on Drive as well so we have a backup. I can give you my iFixit email

    Nick -

    Windows was still unable to install the driver. Using win 7 home prem x64 and my code is 28

    Ohan Kazarian -

    Yeah same issue here.

    georgenorfolk -

    I had same problem and what helped was to install 2 updates - User-Mode and Kernel-Mode Driver Framework version 1.11

    https://www.microsoft.com/en-us/download...

    https://www.catalog.update.microsoft.com...

    in Device manager maybe i uninstalled xbox devices including its drivers (right click the devices) - unsure if necessary. Restart computer, plug-in Xbox controller and again in Device manger click to update xbox drivers. Unsure if this tutorial should be updated with this information.

    P P -

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    I got code 37. what do i do

    Lightning Gamer MC and more! -

    Do you have the fat adapter or the slim one? The slim one is Win10 only.

    Nick -

Author

Nick

Member since: 11/11/09

82136 Reputation

22 comments

I assume this does not work with the new version of the dongle

Jason Douglas -

The small one only works in Windows 10. The fat one works in 7/8.x and 10. There is a dedicated W10 guide with a warning related to drivers.

Nick -

My dongle has version 1713 printed on it (tiny font) and it worked on W7. Some details here

P P -

Thank you. It's a shame. Such intentional and shady practices from Microsoft, blockade on a driver. You seem to really know your stuff… do you know if the Windows 10 dongle has features the old one does not? Since I don't even need to google it to know the old dongle is no longer for sale outside of second-hand.

Jason Douglas -

Not that I'm aware of.

I can still find the old one new so it's available. I doubt it's discontinued.

Nick -

I know this post is old… but I found it to be of the only help so far…

I got hung up on Step 4. Can you please explain in detail how to “Locate the folder where the driver is downloaded, and select Copy address as text. Paste this location into the box under Search for drivers in this location: “ ? I have literally tried everything and couldn’t get to that point. I am still getting Windows was unable to install your XBOX ACC Windows could not find driver software for your device. If you know the manufacturer…blah blah blah etc etc.

Larry G -

I’m thinking you’re downloading the x86 driver and trying it on x64 Windows or the other way around. Click the driver name and check the OS compatibility.

If you still can’t get it to work, make a Answers post.

Nick -

My problem is more embarrassing (rolling eyes) I found out by calling Microsoft Support and through some troubleshooting that I had an Xbox One Wireless Adapter for Windows 10. It is not compatible with Windows 8.1 . You have to buy a separate Xbox Wireless Adapter (older version I am assuming) that is compatible with Win 7/8.1 and up. Which I promptly placed an order on Amazon…lol. You do though have to go here: https://www.howtogeek.com/167723/how-to-... in order to do this step when you run Device Manager > Xbox Peripherals (legacy) > Xbox Controller > right click to > Update Driver Software > Browse my computer for driver software > Let me pick from a list of device drivers on my computer > under Common hardware types choose the Xbox Controller or it will pop up a box to Update Driver Software-Xbox Controller''' (which I did for now until I get the right wireless adapter that is compatible (lol) (more)

Larry G -

(cont.) make sure that the Show compatible hardware is checked. Under Model select Xbox Controller and it will update. If you get an error message of a Digitally Signed error of some kind… go here: https://www.howtogeek.com/167723/how-to-... and what worked for me is Option One: Enable Test Signing Mode. Make sure that you follow Option One''' to turn off the test sign in or otherwise you lose the ability for Microsoft to scan drivers for a digital signature. (keeps malware out of your system for the most part) Then restart your system and the Windows Test Mode water mark should go away. Will post back when I get the fix too.

Larry G -

Request Update. Now the Links are only good for Windows 10. Downloaded all 3 Microsoft - Net Links. None will work. Win 7 x64 Professional. Controller Model 1708

sgtflowerschris -

That’s not something I can correct right away.

While Win7 is EOL on 1/14/2020, so I may not do anything but I’ll see what I can do. I REALLY HOPE I have a backup for Win7 x64 :(.

Unbelievable… I already have some hesitation because I want to wait it out until Ryzen 3000 notebooks become available but this is bullshit.

Nick -

I have the backup for 7 x64, but not x86. We’re not entirely screwed :-).

Probably not ideal I didn’t preserve the old version for x86 but it’s probably not an issue - most games pretty much demand 7 x64 anyway.

Nick -

Unfortunately they didn’t provide Windows 7 drivers for the newer, smaller adapter.

I received this combo pack as a gift https://postimg.cc/BLFSZpLM and I’m currently unable to run the controller wirelessly under Win7 x64. I’m 100% certain this can’t be achieved for x86 either.

My particular model is 1790.

Andrei Vasile -

You need to extract the cab file and then point to that folder. Winrar will extract cab files.

Da Hadster -

Hi, has anyone got the new small adapter to work on windows 8.1?

HitmanHBN -

That one is Win10 only :(.

Nick -

Thank a lot for the X86 drivers i was breaking my head for an hour to find these drivers

Nikesh Gupta -

It’s absolutely insane they did removed the drivers from download. Drivers should remain online forever, if they want people to continue buying their products.

https://mega.nz/#!rvgjiKBQ!HpxcdtXLX4gdl...

That’s x86 and x64 drivers. &&^& Microsoft.

Game Boy -

Works 100%. I just returned to Windows 7 because Windows 10 is trash. The drivers are impossible to find for Windows 7, but God sent you to help us! Also, &&^& Microsoft for hiding these drivers for Windows 7 users. Thanks a ton!!!!

Jay Buck -

Thanks so much! I couldn’t find this anywhere else. Stay awesome B)

Ashley Stark -

where do you download in the google drive??

Mig Jmz -