HP Chromebook 14-q010nr Repair

Find help for resolving issues with the HP Chromebook 14-q010nr here.

The HP Chromebook 14-q010nr is a Chromebook released by HP in November 2013. The HP Chromebook 14-q010nr model is among the first Chromebook HP released publicly and was created as a professional tool to help users access websites and Chrome web apps quickly on its 14-inch diagonal HD display.

The HP Chromebook 14-q010nr has a 14-inch display screen, hence the 14 in its name, with Intel HD graphics. The Chromebook is Bluetooth compatible and has dual speakers to allow stereo audio. The Chromebook has on-board 2 Gigabytes of memory and a 16 Gigabyte solid-state drive, which compared to other laptops at the time, like the Surface Pro and Surface Pro 2, is seemingly inferior in hardware and memory. However, the HP Chromebook served as an affordable, easily usable option compared to the at-the-time advance Surface Pro 2.

The HP Chromebook 14-q010nr is a member of the HP Chromebook 14-000 series that was released in September 2013 and consisted of around 30 different Chromebooks. Each Chromebook slightly differed in hardware and physical appearance but are similar in its 14-inch display screen. The HP Chromebook 14-q010nr and its related members in its series were eventually discontinued in 2018 due to the introduction of superior hardware and new Chromebooks that made the HP Chromebook 14-q010nr obsolete.

The HP Chromebook 14-q010nr can be distinguished from other HP Chromebooks and other Chromebooks by its 14 in. screen and the HP symbol on its cover and display. The Chromebook doesn't have a number pad on its keyboard, similar to Apple computers, and has two small vents and four grooved circles on its bottom. The device weighs 4.07 lbs. and its dimensions are 0.81 in (Height) x 13.56 in (Weight) x 9.44 in (Depth). It also includes the name “Hewlett-Packard” printed in capital letters on its spine.

Operating system: Chrome OS

Product Number: F0G99UA

Microprocessor: 1.4GHz Intel Celeron 2955U Processor

Microprocessor Cache: 2MB L3 Cache

Memory: On-board 2GB 1600MHz DDR3L SDRAM

Video Graphics: Intel HD graphics

Display: 14.0-inch diagonal HD BrightView LED-backlit display (1366 x 768)

Hard Drive: 16GB solid-state drive

Wireless Connectivity : 2x2 802.11a/b/g/n WLAN and Bluetooth

Sound: Dual speakers

Keyboard: Full-size island-style keyboard

Pointing Device: HP Imagepad supporting multi-touch gestures without on/off button.

External Ports:

• Multi-format digital media card reader for Secure Digital cards
• 2 SuperSpeed USB 3.0
• 1 Universal Serial Bus (USB) 2.0
• 1 HDMI
• 1 Headphone-out/microphone-in combo jack

Dimensions: 0.81 in (H) x 13.56 in (W) x 9.44 in (D)

Weight: 4.07 lb

Power: 65W AC adapter with 4-cell 51WHr 7 Ah lithium-ion polymer battery

ID Mech Description : Front-facing HP TrueVision HD Webcam with integrated digital microphone

HP Chromebook 14-q010nr product specifications

HP Chromebook 14-q000 series - Product Information

HP Customer Support page