OneLink Safe and Sound Repair

If you are having troubles with your First Alert OneLink Safe and Sound Detector, please visit our troubleshooting page.

The First Alert OneLink Safe and Sound is a combination smoke and carbon monoxide detector first released in 2018. The OneLink Safe and Sound is a ceiling mounted device. It is hardwired and comes with AC adapters to make installation easy. The device doubles as a bluetooth speaker and includes home assistant Alexa that is compatible with Apple HomeKit. The detector is 1.50 pounds with a white exterior. It also features a BMR speaker to create nearly 180-degree dispersion of sound. The LED light is customizable and can double as a nightlight. The selling price of the detector was $249.99.

The OneLink Safe and Sound is part of a family of smart alarms from First Alert. The Safe and Sound being the only one with a speaker and built-in Alexa voice services. The most common reported problems include malfunctions with Alexa, the speaker not working, and chirping sounds. The most positive reviews come from people who are tech-savvy and looking to have an interconnected smart home. The ease of compatibility with the Apple HomeKit is a feature most praised among consumers.

The One Link Safe and Sound has a unique set up with a mounting bracket that allows you to mount to ceiling. There is a built in speaker where you can find a color indicator ring and a test/silence button. It also includes a user manual within the kit. The model number 1039102 is located on the back of the device next to the home icon on a sticker.

• Company: First Alert
• Country of Origin: Mexico

• Item Weight: 1.76 lbs
• Color: White
• Product Dimensions: 6.8 in. X 6.80 in X 2.26 in.
• Style: OneLink Safe and Sound
• Part Number: 1039102

• Batteries Included: Yes
• Batteries Required: Yes
• Battery Type: Two Lithium Metal Batteries
• Battery Cell Type: Lithium Metal

• Power Source: Corded Electric, Battery Powered
• Voltage: 120 Volts

• Required: 2.4GHz, 802.11b/g/n router

• Detects: Carbon Monoxide/ Smoke and Fire
• Type: Photoelectric Smoke Sensor

• Type of Bulb: LED
• Warranty: 3 Year Limited Warranty

Source: OneLink Safe and Sound Specifications (bottom of page)

One Link Safe and Sound Product Page

Safe and Sound Frequently Asked Questions

Safe and Sound on Amazon